Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Blue Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.2
1,593 reviews
5 stars
587
4 stars
271
3 stars
145
2 stars
132
1 star
458
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and insufficient portions.
Cleanliness
The restaurant was often described as dirty, with overflowing trash and unclean tables, contributing to a negative dining experience.
Ingredient Availability
Many reviews noted that the location frequently ran out of key ingredients, leading to dissatisfaction among customers.
Staff Attitude
Several customers mentioned that staff members displayed a lack of professionalism and urgency, impacting overall service.
JM
Jody Hendrick (Moose)
Feb 14, 2026
1.0
Well decided to stop and get some dinner on our was home. Its 10:16pm they close at 11:00 pm. We walk in it's dark inside, they are cleaning the restaurant. When we get to the counter we are informed they are out of steak, shredded cheese and guacamole. I mean who runs out of some of their main food? That's like saying Denny's or Ihop is out of eggs, bacon and sausage. The fact that they didn't even seem to be very worried about what we thought is even more disturbing to me. As we leave another car pulls in and asks us if they are closed? We tell him what we were told. To his much surprise he says really? He said I'm surprised and left as well to buy food from another restaurant with food. We are from the country and only come to the city for special occasions like date night on Valentines. Way to go Chipotle? You need to buy some groceries!.
MW
Mackenzie Woods
Feb 14, 2026
1.0
The hippie worker really tried giving me like 3 beans and a half a scoop of chicken. It annoys me when I have to ASK for a full spoonful of the food item I’m paying for. Definitely won’t be back. I highly recommend La Fuente which is only 5-7 minutes away and they DON’T SKIMP. At La Fuente you actually get what you pay for and the food is super fresh! They have amazing burritos and bowls.
RJ
Rico “Suave” Jenkins
Feb 13, 2026
1.0
Used to be a good fast food chain but not anymore. All the best items removed from the menu (chorizo - long time favorite long gone and al pastor) and now even worse with higher prices for very little portions and food not even safely heated to the correct food temperature. Not worth it. Close your business down chipotle - thrill is definitely gone. Not just this location but all of them!
BH
Beth Huber
Feb 7, 2026
1.0
Went to the Chipotle on 1115 NE Coronado Dr in Blue Springs twice. First time the food was overcooked and not seasoned. Second time they had no meat and told all of their customers they could only make veggie bowls. My son and daughter n law went later the same day and were told they couldn't make chicken quesadillas because it was their peak hour. What does that even mean? The restaurant is messy, the girls there are unfriendly and don't listen. You end up with a bowl or burrito that isn't what you asked for. Very dissatisfied.
BA
Becky Acree
Jan 25, 2026
1.0
Horrible, Disgusting, flat out Never Again! What is it with this location? 1-25-26 @ 5:59pm. Only customer in the restaurant. Maybe 8 or 9 employees noticed. Does anyone even care to stay in business at this location? Waited a couple minutes to be waited on, no big deal. So why am i so pissed? The serving line was absolutely worthless. Two young people built my very simple order. First the female was most concerned with how to scatter a half a spoon of rice and make it cover the bottom of the paper bowl. When I nicely asked for a bit more she acted irritated and added maybe 2 tblspn. Apparently there’s a national rice shortage. This happened twice with my two bowl order. One chicken and one carnitas. Same ridiculous situation with the meat. Maybe 1/3 of what you’d see at any other chipotle location. The carnitas was swimming in a bean and rice soup. She had to sift through the nasty soup to end up with 1/2 a struck spoon of meat only to sling it at the bowl as if being pressured by a line of customers out the door. Now to the young man salsa & extras slinger. Using a spoon the size of a small shovel, the young lad loaded the utensil with maybe two teaspoons of pico on one the same chincey amount of corn salsa for the other. Seriously, no exaggeration here. Instead of placing the ingredients and building something presentable, they literally are slinging ingredients at the bowl from a foot away. Half of what is thrown ends up back where it started all mixed in wherever it falls. Folks it was a disgusting mess. There was beans, corn, sour cream and cheese floating and mixed into the red and green sauces. The lettuce was expired. At home we picked out black soggy rotten lettuce out of the bowl. They ended up in the trash. I do have some responsibility here. I’m at fault here. I should have said, never mind and walked out. As I was leaving, two others were heading in. I spoke to both telling them of my experience, they both told me their experiences here were also very poor. They turned around and left before making the mistake that I made. There is more to tell but frankly, I’m fed up because I know that they really don’t give a ship! Never again. This location needs to get shutdown PERMANENTLY!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Blue Springs offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Blue Springs?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Blue Springs offer pickup and delivery services?
Yes, Chipotle Blue Springs offers both in-store pickup and delivery services.
Can I order Chipotle Blue Springs online using their app?
Yes, you can order online via the Chipotle app or their website for convenient ordering and delivery.
Where is Chipotle Mexican Grill located in Blue Springs?
Chipotle is located at 1115 NE Coronado Dr, Jackson, Blue Springs, MO 64014.
How can I contact Chipotle Mexican Grill in Blue Springs?
You can call them at +1 816-229-2690 or email mo.1382.bluesprings@chipotle.com.
Are there any nearby options for breakfast before visiting Chipotle Blue Springs?
Yes, IHOP, a popular breakfast and brunch restaurant, is nearby and a great spot to visit before or after Chipotle.
If I'm coming to Chipotle by car, where can I refuel nearby?
You can refuel at nearby gas stations like Meiners Market and Phillips 66 Gas, both offering convenience stores as well.
Are there other fast food or casual dining options near Chipotle Blue Springs?
Yes, nearby options include Burger King, Five Guys, MOD Pizza, Jersey Mike's Subs, Raising Cane's, and IHOP for a variety of choices.
What amenities or services are near Chipotle Blue Springs that might be useful to customers?
Nearby businesses include a mattress store (Mattress Firm), beauty salons like Beauty Nail Bar, dental services including Aspen Dental, and entertainment options like GameStop and Adams Pointe Conference Center.
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