Business Details
About
Mexican Restaurant
Chipotle Blue Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,552 reviews
5 stars
579
4 stars
270
3 stars
141
2 stars
126
1 star
436
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Cleanliness
The restaurant consistently received complaints about being dirty, with overflowing trash and unkempt dining areas.
Food Quality
Customers reported issues with food quality, including undercooked items, incorrect orders, and lack of available ingredients.
Order Accuracy
Many customers experienced problems with incorrect orders and inadequate portion sizes, leading to frustration.
Staffing Issues
Reviews indicated that the location is often understaffed, resulting in slow service and disorganization.
- DDDylan DavisNov 2, 20253.0The workers at this location be low-key short bus but the food is usually good if ur broke tho dont come here prices much higher than they were in the past
- HFHanna FikkiNov 1, 20252.0Food was great. The first table we sat at was dirty. One of the employees was kind. The other had an apathetic attitude and was high. Eh.
- DEDavid EllenbergerOct 30, 20251.0five assocites working standing around talking not waiting on customers. Store very messy behind counter, food on the counters and all over the floor. When I placed my order they were out of white rice, had to wait to be made. Asked for pork and they were out, had to wait to be made. The line was long, to the entry doors. When I paid I gave the casher a 20 bill and she did not count my change back to me. I asked he if they count money back to customers, she said no in a rude manner. She was a young black female. When I got into my car I noticed she gave me an extra five dollars. I would have gone back in but she was so rude. Who is leading this team? Very dirty store and no direction. It was the blind leading the blind.
- KKKarenOct 25, 20251.0First of all i'm usually a nice disabled middle aged women,but on Oct. 25th at 2:50 pm the whole team except 2 GIRLS were VERY RUDE AND SHORT with my husband FIRST then i thought he might've been exaggerating ,but then when i came in nicely.They were the same with me. THEY WERE VERY RUDE AND UNPROFESSIONAL.They did'nt even know what PR was!!!! Plus i was Doordashing and customer ordered a 'BURRITO BOWL AND GOT A STEAK BOWL' instead, and they messaged me about it.
- JFJeremy FehrenbacherOct 20, 20251.0In getting so tired of them screwing up my order. Then when you try to get it corrected, you can't just call the store and get it fixed. You have to submit a ticket and wait for them to get back to you. Such terrible customer service. Now, I don't have any lunch, have limited time and no one to address my issues. So thanks for automating your customer service so much that I won't be coming back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Blue Springs offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Blue Springs?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Blue Springs offer pickup and delivery services?
Yes, Chipotle Blue Springs offers both in-store pickup and delivery services.
Can I order Chipotle Blue Springs online using their app?
Yes, you can order online via the Chipotle app or their website for convenient ordering and delivery.
Where is Chipotle Mexican Grill located in Blue Springs?
Chipotle is located at 1115 NE Coronado Dr, Jackson, Blue Springs, MO 64014.
How can I contact Chipotle Mexican Grill in Blue Springs?
You can call them at +1 816-229-2690 or email mo.1382.bluesprings@chipotle.com.
Are there any nearby options for breakfast before visiting Chipotle Blue Springs?
Yes, IHOP, a popular breakfast and brunch restaurant, is nearby and a great spot to visit before or after Chipotle.
If I'm coming to Chipotle by car, where can I refuel nearby?
You can refuel at nearby gas stations like Meiners Market and Phillips 66 Gas, both offering convenience stores as well.
Are there other fast food or casual dining options near Chipotle Blue Springs?
Yes, nearby options include Burger King, Five Guys, MOD Pizza, Jersey Mike's Subs, Raising Cane's, and IHOP for a variety of choices.
What amenities or services are near Chipotle Blue Springs that might be useful to customers?
Nearby businesses include a mattress store (Mattress Firm), beauty salons like Beauty Nail Bar, dental services including Aspen Dental, and entertainment options like GameStop and Adams Pointe Conference Center.