Business Details
About
Mexican Restaurant
Chipotle Blue Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,577 reviews
5 stars
583
4 stars
271
3 stars
142
2 stars
131
1 star
450
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Customers frequently reported issues with food quality, including undercooked items, incorrect orders, and inadequate portion sizes.
Cleanliness
The restaurant was often described as dirty, with overflowing trash, unclean tables, and a general lack of upkeep.
Ingredient Availability
Many customers noted that the location frequently ran out of key ingredients, leading to disappointing meal options.
Overall Experience
Overall, the location received a significant number of negative reviews, indicating a decline in service and food quality.
- AAAbdulaziz “Zee” Alharbi3 days ago1.0After confirming my order, I received a message from the delivery driver to tell me the store told them “we don’t have meat”. Why would you confirm the order if you don’t have the meat?!!!!! A restaurant on interstate highway I-70 and you do not have meat?!! Worse comes worse, Walmart is next door!!!
- CLchristina lee5 days ago1.0Shitty service, food was all wrong. We called and they basically said we were out of luck. When it all had things that my people were allergic too, then told me that we need to check the bag before we leave. When the labels all were right on the labels.
- HWHannah WallaceJan 4, 20262.0Really strange experience. They were open, but had both of their doors locked and had to be let in my customers. They weren't closed. We stood at the counter while 4 employees just stared at us. After about 10 minutes one finally served us. When my daughter was asked if she wanted anything else she said "yes beans please" and the girl serving her replied "Damn". Just really really strange. The employees act like they don't want to serve anybody, maybe that's why the doors were locked?
- AAAdeela Adam's-RuleDec 28, 20251.0Horrible customer service!! It was a manager I ask if there were any fresh rice and from There she was throwing my food around and slid my bowl down to the next worker and it tipped over..she left a mess for the other employee to clean up did not apologize just moved to the next customer . I then asked for a new bowl because my food was thrown and tipped over onto the counter and she told me no and to keep moving down because there were people behind me. The managers are the worst I have shared my concerns to other managers and they had no remorse and they also spoke Spanish right in my face as if I wasn’t standing there with a concern. I go there at least 3 times a week but I rather drive 20 min from my house before I go back to be treated like nothing and spend my hard earned money.
- TTThomasDec 18, 20251.0Consistently have to wait 20+ minutes for online orders after arrival. DoorDash orders I pick up from this location are always at least 10 minutes late which has negatively affected myself and several other drivers I’ve talked to. I’ve seen orders sit on the pick up shelves for over 24 hours and employees throwing trash on the ground leading to slips. Store staff is utterly unapologetic and unsympathetic on top of that leading to a miserable experience
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Blue Springs offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Blue Springs?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Blue Springs offer pickup and delivery services?
Yes, Chipotle Blue Springs offers both in-store pickup and delivery services.
Can I order Chipotle Blue Springs online using their app?
Yes, you can order online via the Chipotle app or their website for convenient ordering and delivery.
Where is Chipotle Mexican Grill located in Blue Springs?
Chipotle is located at 1115 NE Coronado Dr, Jackson, Blue Springs, MO 64014.
How can I contact Chipotle Mexican Grill in Blue Springs?
You can call them at +1 816-229-2690 or email mo.1382.bluesprings@chipotle.com.
Are there any nearby options for breakfast before visiting Chipotle Blue Springs?
Yes, IHOP, a popular breakfast and brunch restaurant, is nearby and a great spot to visit before or after Chipotle.
If I'm coming to Chipotle by car, where can I refuel nearby?
You can refuel at nearby gas stations like Meiners Market and Phillips 66 Gas, both offering convenience stores as well.
Are there other fast food or casual dining options near Chipotle Blue Springs?
Yes, nearby options include Burger King, Five Guys, MOD Pizza, Jersey Mike's Subs, Raising Cane's, and IHOP for a variety of choices.
What amenities or services are near Chipotle Blue Springs that might be useful to customers?
Nearby businesses include a mattress store (Mattress Firm), beauty salons like Beauty Nail Bar, dental services including Aspen Dental, and entertainment options like GameStop and Adams Pointe Conference Center.