Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported issues with service speed and staff attitude, including rudeness and lack of urgency.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and overall food quality.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior and inadequate staff training.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, particularly mentioning the manager Terrance.
CS
Christian Griffin Sr.
2 days ago
3.0
The employee was short and very unhelpful
DD
Dawn
5 days ago
5.0
My husband loves the roast beef and cheddar. I love the rueben.
GV
Gerald Vick
Feb 17, 2026
4.0
Box meal is a great value. They never have fresh brewed ice tea inside.
ER
Eric Riley
Jan 30, 2026
2.0
Main food is not that bad but sometimes the sides are cold or not that crispy and for some reason last time I was there all the packaging was covered in grease. However that's not my main issue my main issue with the place is the fact that if I go there and spend anywhere between $60 to $100 I should be able to get more than a 8 damn packets of arbys sauce. The last three times I've been there I have dropped that much each time and each time it feels like a negotiation to get extra sauce in the last time I was there the guy looked at me in the face and said it will end up in the trash so no. I was not very happy the majority of the reason I go there is just for the damn sauce. Service so bad I'm probably won't be going there anymore I found the recipe for the sauce online and it's identical.
KB
Kelly Bailey
Jan 23, 2026
1.0
I was the only one in line... I ordered 2 medium curly fries and one medium drink.... I also ordered the new peach cobbler rolls but they had a 5 minute wait time so I passed.. no big deal really it happens... when they told me my total was almost $13 I asked how much was the drink? The manager came on the speaker and RUDELY said "Ma'am we will talk about that at the window!" Excuse the hell out of me for asking why the price is SO HIGH!! There was NO LINE I was holding up so no need to be rude!! Arby's will NO LONGER BE GETTING MY MONEY!!