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McDonald's

2.9
(1970 reviews)

Business Details

4100 Miller St, Bethany, MO
64424, United States
(660) 425-6904
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4100 Miller St, Bethany, MO
64424, United States

Hours

Reviews

2.9
1,970 reviews
5 stars
457
4 stars
340
3 stars
335
2 stars
220
1 star
618

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes for orders, leading to frustration.

Staff Behavior

Multiple reviews highlighted rude or unprofessional behavior from staff, including dismissive attitudes and lack of respect towards customers.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables, restrooms, and overall unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or poorly prepared food.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.
  • RB
    Ron Burns
    2 days ago
    5.0
    The people there are nice and friendly for the most part. Fries are always hot.
  • ST
    Skeeter Ton
    Feb 12, 2026
    1.0
    Day time people are alright but the evening/night crew are awful. You'll be consistently waiting 30+ minutes for your food, the food will never be right they WILL mess up even a $5 meal deal order. A month ago a worker there, an older lady probably about 40 just straight up added a mcdouble to our order. THATS A $5 SANDWICH, just because we came during your operating hours doesn't give you the right to order yourself food on someone else's dime. When we asked for the receipt she even said that we only would get a receipt after we payed and then when we got out food, BAM, conveniently no receipt that we ASKED FOR SPECIFICALLY. That is so strange because they always give you one even if you don't ask for one. Terrible McDonald's
  • BB
    Brandy Burke
    Jan 27, 2026
    1.0
    They didn't answer the drive through. Sat there for a good 5 minutes with snow blowing off the roof from another building in my windows. I pulled around and tried apologize and tell the lady why I didn't order at the speaker. She cute me of and said they were busy..... they weren't. There was one cat ahead of us in the drive through. They had ordered long before I got there and there were 4 cars in the parking lot. Told her I had a mobile order she slammed the window. Came back with my order shoved it out the window and said here and shut the window.
  • GA
    Greg Archer
    Jan 16, 2026
    1.0
    Avoid this one. They got plenty of parking for customers waiting for food.
  • JJ
    Juanita
    Jan 2, 2026
    1.0
    If I could get a 0 star I would. Hands down WORST service ever. The night crew working Friday January 2nd. All need to be fired or retrained. I waited over 30 minutes for my food. Was ignored completely by the young mouthy girls working. The young boys cooking should really not have that job. Then when I asked for the manager the girl yelled for the manager from up front and said " Michelle, you're wanted up front! You're probably going to cry!" I was SHOCKED! I'm a very kind person. But the lack of respect from these workers was unreal!!! So the manager comes up and I tell her I'm not here to yell at her. I said her team was going to end up getting HER in trouble. She was very sweet and apologized for their behavior. She said she was the oldest one there and she is only 19! I told her I would pray for her because she was stressed out! I told her things will get better and she will find a better job one day! And to keep her head up. But for real. Don't eat here! Upper management really need to hire new people that really need a job. And don't hire mouthy kids that could care less. Look at your rating on here for God sake! It's awful! Michelle if you read this! Girl I'm praying for you! And you need a raise!

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's for dine-in service?

McDonald's is open every day from 5:00 AM to 11:00 PM for dine-in service.

When is McDonald's drive-through open?

The drive-through at McDonald's operates daily from 5:00 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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