McDonald's

2.9
1950 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4100 Miller St, Bethany, MO
64424, United States

Hours

Reviews

2.9
1,950 reviews
5 stars
451
4 stars
338
3 stars
333
2 stars
219
1 star
609

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, with some experiences taking up to 45 minutes.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and the presence of insects.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or food not prepared as requested.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior from management.

Food Quality

While some customers enjoyed their meals, many reported cold or poorly prepared food, with specific complaints about the freshness and taste.
  • DB
    Doug Black
    3 days ago
    5.0
    Smooth experience
  • TM
    Todd Morey
    Nov 10, 2025
    1.0
    Order was not correct. Kiosk did not print out receipt - had to get one from the folks running the operation and it was not easy. No trash can in the bathroom. Ice tea time stamps were all expired by about 1.5 hours. Several tables needed to be cleaned in the dining area. Was not happy with my experience.
  • CF
    Chris Feldhacker
    Nov 2, 2025
    1.0
    Waited 25 minutes for food, in the afternoon! If you’re looking for a quick stop on your roadtrip, pick a different restaurant.
  • RR
    Rene Romero
    Oct 30, 2025
    1.0
    Ordered at 11pm says the place closed at 12 drove 30 minutes to get food and the woman there ignored me at the drive thru and at the window so i called and she basically said sorry close at 11 and im SOL
  • AA
    AinUSA
    Oct 18, 2025
    1.0
    This place disgusting. Dead insects all over the window sills, food all over the floor and urine all over the bathroom floor. It was so disgusting I just threw my food out and didn’t chance eating it.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's for dine-in service?

McDonald's is open every day from 5:00 AM to 11:00 PM for dine-in service.

When is McDonald's drive-through open?

The drive-through at McDonald's operates daily from 5:00 AM until midnight (12:00 AM).