Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews indicated issues with incorrect orders, including missing items and wrong food.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customers.
Food Quality
While some customers enjoyed the food, many reported receiving cold or poorly prepared items.
JJ
Juanita
Jan 2, 2026
1.0
If I could get a 0 star I would. Hands down WORST service ever. The night crew working Friday January 2nd. All need to be fired or retrained. I waited over 30 minutes for my food. Was ignored completely by the young mouthy girls working. The young boys cooking should really not have that job. Then when I asked for the manager the girl yelled for the manager from up front and said " Michelle, you're wanted up front! You're probably going to cry!" I was SHOCKED! I'm a very kind person. But the lack of respect from these workers was unreal!!! So the manager comes up and I tell her I'm not here to yell at her. I said her team was going to end up getting HER in trouble. She was very sweet and apologized for their behavior. She said she was the oldest one there and she is only 19! I told her I would pray for her because she was stressed out! I told her things will get better and she will find a better job one day! And to keep her head up. But for real. Don't eat here! Upper management really need to hire new people that really need a job. And don't hire mouthy kids that could care less. Look at your rating on here for God sake! It's awful!
Michelle if you read this! Girl I'm praying for you! And you need a raise!
BR
Best looking man in ROCH-MN
Dec 31, 2025
3.0
Got a 5$ meal it took 10 ish minutes to cook it was nice and warm not to hot not to cold the chicken nuggets were more crunchy more than chicken(ey?) the McDouble was mid and the coke I got was nice
MK
Morgan Kane
Dec 24, 2025
5.0
Placed an order on the App and it was sent to the wrong location...the manager at this store was very friendly and just took care of it. I showed him the order and he had it placed and our food on the table within minutes!
KL
Kelly Lay
Dec 12, 2025
1.0
We decided to get Mcdonald's French fries(4 large fries). We did curbside, waited like 30 minutes, on the app it kelt saying that they will bring it to us,( but never did). So decided to go to the drive through. She told us the lobby was closed( then why say on the app they were on there way then?) But ended up waiting more, cause one of there somewhat young female employee with long blackish hair, just chatted with the car in front of us.
MA
Mikayla Allison
Dec 7, 2025
2.0
It can be hit or miss... I feel like daytime - lunch is always great, I get everything I ask for and my order is usually correct, hey mistakes happen right!?
It is frustrating to drive 30 minutes one way, forget to check for sauce, then get 30 minutes all the way back home before realizing my son had no ranch for his nuggies, and of course I'm out at home. I only have this problem in the early afternoon and later on in the day. I had to show them my bags had no sauce once just for them to give me sauce because they insisted it was in there.