Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Food Quality
Customers frequently mentioned issues with food freshness, including cold and stale items, as well as incorrect orders.
Cleanliness
While some customers praised the cleanliness of the restaurant, others noted that the bathrooms and dining area needed attention.
Speed of Service
Many reviews indicated slow service times, particularly during busy hours, leading to customer frustration.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and enjoyable meals.
AJ
Alyssa Jacobs
6 days ago
1.0
I ordered a Carmel sundae with extra Carmel and they didn’t put any on. It is like this every time I come and order one. It wouldn’t be a problem but I am paying for extra so I would like extra. And then when I ask about it the employees have an attitude and say they did when it is clear they didn’t.
LB
Leigh Burcham
Nov 9, 2025
4.0
We stopped here on our way back home to Mississippi after a weekend in St Louis going to six flags for Fright Night for Halloween to get our usual Carmel frappes and let our doggy baby use the bathroom! The frappes were good not watery like some McDonald's they were actually really good! I give this McDonald's a 8 outta 10 if you want a Carmel frappe done right and if you want it to tastes delicious!!!!
TN
Tasha Nelson
Oct 23, 2025
1.0
Ordered 2 double cheeseburgers with no onion. 1st one was perfect outside of the stale bun, the second came with only one patty. I go through this drive-thru all of the time, and never complain with things are subpar but at some point they need to be held accountable.
FR
Fatima Renee
Oct 16, 2025
1.0
Condiments is always an issue for them. The lady at the window is very rude I would have thought they would have gotten her out of the window since the last time I came and I ordered 7 sandwiches and they gave me two jelly’s. I asked for more and of course that was a problem. And today I don’t get any jelly. Whoever is training them is not training them to actually care for the customers they seem like they are there for a check especially the one that’s there in the window now. 10/16 @. 8am. If she doesn’t want to be there she needs to find a new profession.
JC
JonAustin Cunningham
Sep 11, 2025
1.0
This place gave me SEVERE food poisoning, to the point where I am dangerously dehydrated from puking so much. DON’T DO IT TO YOURSELVES 😭
What are the drive-thru hours for McDonald's at 6415 State Hwy 77, Benton, MO?
The drive-thru at this McDonald's is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturday and Sunday from 5:00 AM to midnight.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 9:00 PM. You can order online through their delivery URL.
Does this McDonald's offer curbside pickup?
Yes, this location offers curbside pickup as part of its pickup and delivery services.
What are the main payment options accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a mobile app for ordering?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play to place your order conveniently.
Is there WiFi available at this McDonald's?
Yes, WiFi is available for customers at this McDonald’s location.
What are some nearby places I can visit before or after eating at this McDonald's?
Nearby you can visit Boomland, a coffee shop and discount store; Hunt Brothers Pizza for additional dining options; and Benton Community Care Center if you need medical services.
Are there gas stations close to McDonald's at 6415 State Hwy 77?
Yes, Exxon & Mobil Stations and Express Fuel Center are nearby for your fueling needs.
Can I find other fast food options near this McDonald's location?
Yes, Subway and another McDonald's restaurant are nearby, offering additional fast food choices.
Where can I rent a car or truck near this McDonald's?
You can rent vehicles nearby at U-Haul, Missouri Great Dane, Total Trailers/MO Great Dane, and U-Haul Neighborhood Dealer.