McDonald's

3.4
428 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6415 State Hwy 77, Benton, MO
63736, United States

Hours

Reviews

3.4
428 reviews
5 stars
157
4 stars
73
3 stars
64
2 stars
42
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.

Food Quality

Customers frequently mentioned issues with food freshness, including cold and stale items, as well as incorrect orders.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted that the bathrooms and dining area needed attention.

Speed of Service

Many reviews indicated slow service times, particularly during busy hours, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and enjoyable meals.
  • AJ
    Alyssa Jacobs
    6 days ago
    1.0
    I ordered a Carmel sundae with extra Carmel and they didn’t put any on. It is like this every time I come and order one. It wouldn’t be a problem but I am paying for extra so I would like extra. And then when I ask about it the employees have an attitude and say they did when it is clear they didn’t.
  • LB
    Leigh Burcham
    Nov 9, 2025
    4.0
    We stopped here on our way back home to Mississippi after a weekend in St Louis going to six flags for Fright Night for Halloween to get our usual Carmel frappes and let our doggy baby use the bathroom! The frappes were good not watery like some McDonald's they were actually really good! I give this McDonald's a 8 outta 10 if you want a Carmel frappe done right and if you want it to tastes delicious!!!!
  • TN
    Tasha Nelson
    Oct 23, 2025
    1.0
    Ordered 2 double cheeseburgers with no onion. 1st one was perfect outside of the stale bun, the second came with only one patty. I go through this drive-thru all of the time, and never complain with things are subpar but at some point they need to be held accountable.
  • FR
    Fatima Renee
    Oct 16, 2025
    1.0
    Condiments is always an issue for them. The lady at the window is very rude I would have thought they would have gotten her out of the window since the last time I came and I ordered 7 sandwiches and they gave me two jelly’s. I asked for more and of course that was a problem. And today I don’t get any jelly. Whoever is training them is not training them to actually care for the customers they seem like they are there for a check especially the one that’s there in the window now. 10/16 @. 8am. If she doesn’t want to be there she needs to find a new profession.
  • JC
    JonAustin Cunningham
    Sep 11, 2025
    1.0
    This place gave me SEVERE food poisoning, to the point where I am dangerously dehydrated from puking so much. DON’T DO IT TO YOURSELVES 😭

Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's at 6415 State Hwy 77, Benton, MO?

The drive-thru at this McDonald's is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturday and Sunday from 5:00 AM to midnight.

Can I get delivery from this McDonald's, and what are the delivery hours?

Yes, delivery is available daily from 7:00 AM to 9:00 PM. You can order online through their delivery URL.