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McDonald's

3.3
(433 reviews)

Business Details

6415 State Hwy 77, Benton, MO
63736, United States
(573) 545-3158
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6415 State Hwy 77, Benton, MO
63736, United States

Hours

Reviews

3.3
433 reviews
5 stars
156
4 stars
73
3 stars
65
2 stars
43
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders.

Food Quality

Numerous reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted that the restaurant, particularly the restrooms, needed better cleaning and maintenance.

Order Accuracy

A significant number of reviews highlighted frequent mistakes with orders, leading to customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good experiences during their visits.
  • TZ
    T. Zwip
    5 days ago
    3.0
    Stopped here on a road trip south. Placed a mobile order, and used the facilities. The women’s restroom definitely needed to be cleaned. At least one of the stalls had zero toilet paper. If you have any knee issues, definitely use the handicap stall because the other toilets are so low to the ground. The plus was my mobile order was correct and the young man working was pleasant.
  • GE
    Green Eyes
    Dec 29, 2025
    1.0
    Never give me a receipt and always message up my order. Last time, missing 10 piece nugget and deluxe crispy chicken. Good luck getting money back. This time, paid for double QP with cheese and got a single. This is just two examples. What are they doing? Pocketing the excess money????
  • MM
    Matt McNally
    Dec 27, 2025
    1.0
    I waited for someone to take my order and the girl that was working the front looked at me four different times and walked off all four times. I just left and I will get my food elsewhere! This is the second time this has happened at those location!
  • CS
    Cynthia Starks
    Dec 5, 2025
    1.0
    I really try not to go to McDonald's, but my daughter had to have Grinch socks. As I expected the food was horrible! Ice cold fries and nuggets. Everything was hard and cold! And then the price was jacked up way too high. The only thing good was the socks and the smoothie!
  • AJ
    Alyssa Jacobs
    Nov 18, 2025
    1.0
    I ordered a Carmel sundae with extra Carmel and they didn’t put any on. It is like this every time I come and order one. It wouldn’t be a problem but I am paying for extra so I would like extra. And then when I ask about it the employees have an attitude and say they did when it is clear they didn’t.

Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's at 6415 State Hwy 77, Benton, MO?

The drive-thru at this McDonald's is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturday and Sunday from 5:00 AM to midnight.

Can I get delivery from this McDonald's, and what are the delivery hours?

Yes, delivery is available daily from 7:00 AM to 9:00 PM. You can order online through their delivery URL.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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