McDonald's

3.4
431 reviews
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Business Details

6415 State Hwy 77, Benton, MO
63736, United States
(573) 545-3158
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6415 State Hwy 77, Benton, MO
63736, United States

Hours

Reviews

3.4
431 reviews
5 stars
156
4 stars
73
3 stars
64
2 stars
43
1 star
95

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback highlighted poor customer service, with many reviews mentioning rude staff and lack of attentiveness.

Food Quality

Several reviews noted that food was often cold, stale, or poorly prepared, leading to dissatisfaction.

Cleanliness

While some customers praised the cleanliness of the restaurant, others pointed out areas needing improvement, particularly in the bathrooms.

Speed of Service

Customers experienced long wait times for their orders, especially during busy periods.
  • GE
    Green Eyes
    Dec 29, 2025
    1.0
    Never give me a receipt and always message up my order. Last time, missing 10 piece nugget and deluxe crispy chicken. Good luck getting money back. This time, paid for double QP with cheese and got a single. This is just two examples. What are they doing? Pocketing the excess money????
  • MM
    Matt McNally
    Dec 27, 2025
    1.0
    I waited for someone to take my order and the girl that was working the front looked at me four different times and walked off all four times. I just left and I will get my food elsewhere! This is the second time this has happened at those location!
  • CS
    Cynthia Starks
    Dec 5, 2025
    1.0
    I really try not to go to McDonald's, but my daughter had to have Grinch socks. As I expected the food was horrible! Ice cold fries and nuggets. Everything was hard and cold! And then the price was jacked up way too high. The only thing good was the socks and the smoothie!
  • AJ
    Alyssa Jacobs
    Nov 18, 2025
    1.0
    I ordered a Carmel sundae with extra Carmel and they didn’t put any on. It is like this every time I come and order one. It wouldn’t be a problem but I am paying for extra so I would like extra. And then when I ask about it the employees have an attitude and say they did when it is clear they didn’t.
  • LL
    Leigh
    Nov 9, 2025
    4.0
    We stopped here on our way back home to Mississippi after a weekend in St Louis going to six flags for Fright Night for Halloween to get our usual Carmel frappes and let our doggy baby use the bathroom! The frappes were good not watery like some McDonald's they were actually really good! I give this McDonald's a 8 outta 10 if you want a Carmel frappe done right and if you want it to tastes delicious!!!!
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Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's at 6415 State Hwy 77, Benton, MO?

The drive-thru at this McDonald's is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturday and Sunday from 5:00 AM to midnight.

Can I get delivery from this McDonald's, and what are the delivery hours?

Yes, delivery is available daily from 7:00 AM to 9:00 PM. You can order online through their delivery URL.