Customer Service
Feedback on customer service is mixed; some employees received praise for their friendliness and efficiency, while others were reported as rude or unhelpful.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent, with reports of cold, overcooked, or improperly assembled items, contributing to a negative dining experience.
Service Speed
Customers frequently noted slow service, with long wait times for orders, even when the restaurant was not busy.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and broken equipment, indicating a need for improved cleanliness and maintenance.