Sonic Drive-In

3.5
1630 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Belton, MO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 139 E. North Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
139 E. North Avenue, Belton, MO
64012, United States

Hours

Reviews

3.5
1,630 reviews
5 stars
561
4 stars
367
3 stars
276
2 stars
155
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees received praise for their friendliness and efficiency, while others were reported as rude or unhelpful.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food, leading to frustration and dissatisfaction.

Food Quality

Food quality is inconsistent, with reports of cold, overcooked, or improperly assembled items, contributing to a negative dining experience.

Service Speed

Customers frequently noted slow service, with long wait times for orders, even when the restaurant was not busy.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and broken equipment, indicating a need for improved cleanliness and maintenance.
  • JO
    Jan Oakes
    Dec 18, 2025
    5.0
    Just a quick stop to get the half off slushes. 2-4 This is best place.
  • DC
    Dennis Chanay
    Nov 30, 2025
    1.0
    Worst customer service I’ve had in a long time at a sonic
  • LG
    Lip Gallagher
    Nov 30, 2025
    5.0
    I really hope the managers read these because the employee tonight was amazing. I'm pretty sure he was the only one working, which I know sucks. But the employees name was Reese, and i think he absolutely deserves a hell of a raise.
  • RK
    Ray Krueger
    Nov 13, 2025
    1.0
    I ordered a BOGO foot long chili dog. I got 2 foot long dogs. Only an ounce of chili on it. So little that half the hotdog had none. This is the second time this has happened. I spoke with cooperate and there are no guild lines to the amount of chili to put on it. I spoke with the manager the first time and I was informed that it gets one spoon full. Not a ladle full but a teaspoon full. I spoke with the district manager that was going to fix this. I tried again months later and yet the same results. I am done with all Sonics. These companies believe we as customers are stupid. They are cutting back the quantity and the quality to save a few bucks on food cost. I am boycotting all companies that rob their customers and don't feel any shame in doing it. Save your money and go where you are valued. This Sonic in Belton MO do not care about you one bit.
  • JJ
    Jennifer
    Nov 12, 2025
    5.0
    Great professional customer service very speedy also I will definitely be going back to this location