Chipotle Belton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported that the location is often out of staple ingredients like rice, steak, and fajita veggies, leading to disappointment.
Service Issues
Many reviews highlighted slow service, long wait times, and incorrect orders, with some customers expressing frustration over poor management and staffing.
Cleanliness
The restaurant was often described as dirty, with overflowing trash cans and unclean tables, contributing to a negative dining experience.
Portion Sizes
Numerous customers complained about inconsistent and small portion sizes, particularly when ordering double meat or specific toppings.
Customer Service
While some staff were noted as friendly, many reviews pointed out rude behavior from employees and a lack of professionalism, especially from management.
LH
Lola Hobbs
6 days ago
1.0
Soggy chips, my bowl was practically empty, anll the food was under seasoned annd bland in comparison to other chipotles, and the people were rude. I won’t be going back and I recommend that you don’t take your business there either. For $26 I’ll go sit down and eat some better food. This place SUCKS!!! I don’t recommend you waste your money on this place.
TL
Tommy Love
Jan 5, 2026
1.0
I'd give them zero Stars if it was an option the service is always bad the atmosphere is usually dirty and the food well the food's good if they have it but they're usually out of that too oh and it's the only place in town that doesn't take cash dine at your own risk
JS
Jeff Spooner
Jan 4, 2026
1.0
I did not come in here to eat. I don’t eat at this place due to too many times I’ve seen some code violations and tonight I came in here for a DoorDash and I seen three employees one came from the dining room straight to deal with the food, one went from the register to the food touched her glasses touched her face didn’t change her gloves, the person that came from the dining room did not wash your hands the other person that’s online as well. Came from the grill and talking to somebody and putting your hands everywhere came from there to make some food didn’t change your gloves didn’t wash their hands nothing to me that is disgusting. That is a code violation being said I’ve been a G in before. That’s just disgusting. I did talk to the manager tonight and she just said I’m so sorry. I’m so sorry. Not once when she walked back did she make any of them change their gloves or wash their hands? It’s very disgusting and nasty.
KU
Kemp Underwood
Jan 2, 2026
1.0
Food is expensive these days obviously. I'm beside myself at how often I pay for things here that I don't ever receive. Catering to dashers in your drive thru is asinine. ALL online orders should be available for window pick up. Telling me that I have to park and come in to get it off a shelf that's 5 feet away from the window is absolutely rude. When you combine these experiences literally ever visit. It's time to review your policies or die off like a dinosaur.
EE
Elliot
Dec 26, 2025
1.0
Ok, this place is wild. I arrived to pick up an order that i had placed on their app. A woman came up to the drive through window and let me know that they actually havent been filling any orders due to the fact that they are currently out of most staple items like rice, steak, cheese etc. and that I shoulc probably just request a refund through the app, Ok, no suprise. This location is usually out of stock on around 1/4 of the menu. I get on the app to cancel the order and am connected with "Lizeth Manalili' who listens to what happened appologies, and then denies the refund and immediately disconnects! There is no other way to contact anyone through the app. No phone number, no email address. Looks like I just donated $50 to Chipotle inc.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Belton offer?
Chipotle Belton offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients adhering to their Food with Integrity principles.
What are the operating hours of Chipotle Mexican Grill in Belton?
Chipotle Mexican Grill in Belton is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Belton offer pickup and delivery services?
Yes, Chipotle Belton provides in-store pickup and delivery services for your convenience.
How can I order food online from Chipotle Belton?
You can order online via the Chipotle app available on the App Store or through their order website at https://order.chipotle.com/.
Can I earn rewards or get exclusive offers at Chipotle Belton?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What payment methods are accepted at Chipotle Mexican Grill in Belton?
Chipotle Belton accepts credit cards and gift cards as payment methods.
How can I contact Chipotle Mexican Grill in Belton?
You can reach Chipotle Belton by phone at +1 816-331-1224 or email at mo.1848.Belton@chipotle.com.
Are there any other dining options near Chipotle Mexican Grill in Belton?
Nearby dining options include Arby's for American fast food and Raising Cane's for chicken-focused meals, both great alternatives close to Chipotle.
What useful services are located near Chipotle Belton that I can use before or after dining?
You can find Commerce Bank ATM and Walgreens pharmacy nearby for financial and health needs, respectively, making it convenient to run errands around your visit.
Are there fitness or recreational facilities near Chipotle Mexican Grill in Belton?
Yes, Planet Fitness and Planet Fitness - Belton, MO gyms are located nearby if you want to work out before or after your meal.