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Arby's

3.8
(1021 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1420 E North Ave, Belton, MO
64012, United States

Hours

Reviews

3.8
1,021 reviews
5 stars
413
4 stars
274
3 stars
169
2 stars
60
1 star
105

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the fries and roast beef sandwiches, although some reported issues with freshness and preparation.

Service Issues

Many reviews highlighted slow service and order inaccuracies, with some customers experiencing rude or unhelpful staff.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly in the bathrooms.

Customer Experience

Mixed feedback on customer service; some praised friendly staff while others reported negative interactions and poor management.
  • BC
    Braxton Cunningham
    2 days ago
    1.0
    I’m really disappointed with our experience at Arby’s. Our order had multiple issues. One of the Classic Roast Beef sandwiches was missing the bun entirely and only had meat, and it was supposed to be a double meat. The Smoked Brisket sandwich was missing the onion straws. Another Classic Roast Beef sandwich had cheese sauce smothered all over it even though we specifically requested no cheese sauce. On top of that, we didn’t receive any of the dipping sauces we ordered, and all of the food was cold. Overall, this was a very frustrating experience. We expect orders to be correct and at least served warm. I hope management addresses these quality control issues so this doesn’t happen to other customers.
  • EI
    E.T.S. Inc
    3 days ago
    5.0
    Great
  • CC
    Carol Buck Cummings
    Feb 9, 2026
    3.0
    They had slow service, but the food was good fries were hot just like I like them.
  • CS
    christina smothers
    Jan 4, 2026
    5.0
    Good food and service.
  • BF
    Bruce Frasher
    Dec 27, 2025
    4.0
    Very good food classic just what you expect i would go beef and cheddar,chicken cordon,or ham and Swiss also curly fries are a must

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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