Brand Certified
Wendy's
3.7(1151 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
14799 Manchester Rd., Ballwin, MO
63011, United States
Certified by Wendy's • Feb 22, 2026
(636) 686-7341
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/mo/ballwin/14799-manchester-rd
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.7
1,151 reviews
5 stars
476
4 stars
264
3 stars
153
2 stars
87
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- MYMz Pretty To You3 days ago1.0Went through the drive through one night to grab a quick bite. Ordered a large combo meal and a separate entree with fries.. no drink. Get to the window.. pay my money.. get my order and proceed to check it. The entree, the main portion of the combo and a small fry was in the bag. I wait until I get the young girls attention and I tell her that an order of my fries was not in the bag. She said all your food is in the bag with a slightly agitated tone. 😳 little girl it's very late i don't have time to be lying about $3 fries. She takes my bag looks inside and with a straight face says ma'am a combo meal doesn't come with two orders of fries. 😤😤 gotta be istthni me atp it takes all my patience to tell her to check her computer.. and find me my order of fries. After walking away from the window I guess she realized her mistake (saw her slap her hand over her mouth) and without even so much as an apology hands me a bag with fries and says have a good night. I'd never come back to this one again. But to each his or her own.
- ARAreli ReyesFeb 14, 20261.0The burgers were cold and the cheese wasn’t even melted. The fries were hard and tasted like they had been sitting out for a while.
- CBCharlie BartelsJan 30, 20261.0This is a very bad fast food restaurant eight burgers is not a big order it's like their job it always takes so long
- TTTiaraJan 30, 20261.0They had absolutely No customer in line, nor in the lobby. Asked me to pull up they will bring food out to me fresh, instead brought me terrible hard cold fries. Asked if they had been sitting all morning!
- JJJJan 13, 20263.0Great food! Female working the drive-through window around 4pm on Jan 7th is rude and not very good at her job - bad combination. There are better Wendy's locations.
Frequently Asked Questions About Wendy's
Is Ballwin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at the Ballwin Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight (00:00).
Can I order delivery from the Ballwin Wendy's?
Yes, delivery is available. Check the Wendy's app or visit order.wendys.com and enter your address to see if delivery is available in your area.
Is the Ballwin Wendy's open for dine-in service?
Yes, this location serves dine-in customers along with drive-thru and delivery options.
Does the Ballwin Wendy's serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website for this location.
What payment methods are accepted at the Ballwin Wendy's?
They accept American Express, cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact the Ballwin Wendy's location?
You can contact them directly at (636) 686-7341 or provide feedback via the Wendy's Contact page or Customer Satisfaction Survey online.
Are Wendy's gift cards available at the Ballwin location?
Yes, gift cards can be purchased in-restaurant, online through the Wendy’s gift card portal, or at various retailers.
What nearby places can I visit before or after dining at Wendy's Ballwin?
Nearby you can visit Sunrise Day Spa for relaxation or enjoy a coffee at Tealux Cafe. Additionally, the St. Louis Kolache bakery is close by if you're interested in pastries.
Are there convenient gas stations near Wendy's in Ballwin?
Yes, there are several nearby gas stations such as Phillips 66, Mobil, On The Run, Exxon & Mobil Stations, Circle K, and QuikTrip which could be convenient for fueling up before or after your meal.
Is there a place nearby where I can get automotive parts or services near the Ballwin Wendy's?
Yes, Batteries Plus Bulbs, Dean Team Hyundai, and U-Haul of Ballwin offer automotive parts and services close to this Wendy's location.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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