Taco Bell

3.4
813 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 13775 Manchester Rd in Ballwin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13775 Manchester Rd, Ballwin, MO
63011, United States

Hours

Reviews

3.4
813 reviews
5 stars
296
4 stars
169
3 stars
100
2 stars
52
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes for orders, both in drive-thru and in-store.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with several customers feeling disrespected during their interactions.

Order Accuracy

Numerous complaints were made about incorrect orders being given, missing items, and food quality issues, including stale or poorly prepared food.

Cleanliness

The restaurant was often described as dirty, with reports of unclean bathrooms and messy dining areas.

Mixed Food Quality

While some customers enjoyed their meals, many others reported issues with food freshness and preparation, leading to inconsistent dining experiences.
  • JH
    Jennifer Hileman
    6 days ago
    3.0
    I made my order at the kiosk and waited for over 20 minutes to get my food. I have never seen any Taco Bell take 20 minutes to get food out to someone.
  • SB
    Sarah Blum
    Nov 11, 2025
    1.0
    Went through the drive through was the only customer and took 15 mins to get my food. Tried to go in to ask about my food and the doors were locked. Won't be going back.
  • PL
    Priti Lele
    Nov 10, 2025
    1.0
    We ordered 2 Mexican pizzas . The shell was so rancid that you could not even take a bite.The beans were so dry and appeared to be stale. When I went back to return the store looked in an awful unhygienic state, I wonder if it should be looked into by the food department. Stay away from this store avoid it like the plague.
  • JM
    Justin Madsen
    Oct 31, 2025
    1.0
    I waited for my food for to long I had looked at the one worker and he said how can I help you so I asked for my drink and he just walked away and I never got my drink
  • IA
    Ibnu As-sabeel
    Oct 24, 2025
    2.0
    This location definitely needs more employees. Most of the times i have to wait until doordash orders become ready. It’s a waste of our times

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Ballwin?

The drive-through is open from 9:00 AM to 1:00 AM Sunday through Wednesday, and from 9:00 AM to 3:00 AM Thursday through Saturday.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order ahead online or via the mobile app for pickup at the restaurant or get it delivered.