Subway

3.8
265 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Ballwin Subway® Restaurant at 15212 Manchester Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
15212 Manchester Rd, Ballwin, MO
63011, United States

Hours

Reviews

3.8
265 reviews
5 stars
129
4 stars
58
3 stars
20
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with multiple instances of employees being dismissive or argumentative.

Order Issues

Frequent complaints about online orders being canceled or incorrect, with staff not honoring promotions or coupons.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others reported unsanitary conditions and a lack of proper food handling.

Operational Hours

Numerous customers expressed frustration over inconsistent hours, with the store often closing early or not opening on time.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others reported issues with freshness and preparation.
  • ES
    Elizabeth Suermann
    Dec 19, 2025
    1.0
    The couple times I’ve eaten here I’ve had severe stomach issues the rest of the day. The employees are not that nice and shrug everything you say/ask off
  • MS
    Melissa Searcy
    Dec 11, 2025
    1.0
    Ordered a sandwich online as part of a promotion. Got a confirmation email with a pick up time. Arrived to get my order and they told me my order was voided because they aren’t participating in the promotion. Super frustrating considering I was allowed to order it online at that location and was only told they weren’t participating AFTER I drove there. They wouldn’t honor the promo even though I was never informed of my order being cancelled.
  • AB
    Aaa Bbb
    Sep 26, 2025
    5.0
    The lady at this location is very friendly and very hard working
  • JJ
    Jennifer
    Sep 9, 2025
    1.0
    I ordered online I politely asked the lady working to tell me when she was doing my sandwich she said ok well I thought she did and continued t make some subs then mine was all done so I said that I asked you to tell me when you were making my sub so I can tell you how much to put on my sandwich I opened it up and it was a whole problem to ask for more lettuce and more onions I had a 12 inch and she literally told me that she has a limit to what she can put on my sandwich she said she was only able to put 6 onions on my sandwich are you kidding me since when is there a limit to what you can put on your sub here?! Absolutely ridiculous and definitely will not be going back

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 15212 Manchester Rd, Ballwin, MO 63011.

What are the operating hours of the Subway at 15212 Manchester Rd?

The Subway is open every day from 8:00 AM to 9:00 PM.