Subway

3.8
263 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Ballwin Subway® Restaurant at 15212 Manchester Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
15212 Manchester Rd, Ballwin, MO
63011, United States

Hours

Reviews

3.8
263 reviews
5 stars
129
4 stars
58
3 stars
20
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with some customers praising staff while others report unprofessional behavior and lack of accountability.

Order Issues

Many customers experienced problems with online orders being canceled or incorrect, leading to frustration and dissatisfaction.

Cleanliness

The restaurant is generally reported as clean, but there are instances of poor hygiene and unclean conditions noted by some customers.

Hours of Operation

Numerous complaints about inconsistent hours, with customers frequently finding the store closed earlier than advertised.

Food Quality

While some customers enjoyed the food and found it fresh, others reported issues with ingredient quality and portion sizes.
  • AB
    Aaa Bbb
    Sep 26, 2025
    5.0
    The lady at this location is very friendly and very hard working
  • JJ
    Jennifer
    Sep 9, 2025
    1.0
    I ordered online I politely asked the lady working to tell me when she was doing my sandwich she said ok well I thought she did and continued t make some subs then mine was all done so I said that I asked you to tell me when you were making my sub so I can tell you how much to put on my sandwich I opened it up and it was a whole problem to ask for more lettuce and more onions I had a 12 inch and she literally told me that she has a limit to what she can put on my sandwich she said she was only able to put 6 onions on my sandwich are you kidding me since when is there a limit to what you can put on your sub here?! Absolutely ridiculous and definitely will not be going back
  • CM
    Cody Murray
    Jun 24, 2025
    1.0
    Flat out just rude. Do not order from the app, they’ll cancel your order upon your arrival and tell you “it’s not their problem.” Then say “your money should be back sometime today.” They do not honor any promotions and or coupons and could care less when you’re there. Gave this location not one, not two, but three tries and have been absolutely treated like a peasant trying to enjoy lunch on my break at work. I would say try another location if you’re trying to get your subway fix and or a healthy lunch.
  • PP
    PRADIP PATEL
    Jun 18, 2025
    1.0
    Ordered it online and drove over there for pickup and found out that they canceled the order because price was wrong on 1 sandwich. Later ordered it inside. Looks like manager was not in good mood.
  • TS
    Thomas Schmitz
    Jun 13, 2025
    1.0
    You can place an order through the Subway website to pick up, and this location will just void and cancel the order because they don't like the price. Subway restaurants have been closing by the thousands in recent years. I can't imagine why...

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 15212 Manchester Rd, Ballwin, MO 63011.

What are the operating hours of the Subway at 15212 Manchester Rd?

The Subway is open every day from 8:00 AM to 9:00 PM.