Panera Bread

3.9
842 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ballwin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
14646 Manchester Road, Ballwin, MO
63011, United States

Hours

Reviews

3.9
842 reviews
5 stars
403
4 stars
203
3 stars
76
2 stars
39
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and bathrooms, which detracted from the overall experience.

Food Quality

There were mixed reviews on food quality, with some customers noting a decline in freshness and taste, while others enjoyed specific menu items.

Staff Attitude

While many customers praised the friendliness of the staff, there were also complaints about rudeness and lack of attention to customer needs.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.
  • JV
    Josh V
    1 day ago
    4.0
    Yes, this location seemed slightly understaffed and Panera’s food is still expensive for the quality. However I wanted to give Denise a shout-out because she’s wonderful! This was my first time visiting this location and all the other emojis employees were running around behind the counter. Denise greeted me and said she’d be right back (Panera seems to give their cashiers a lot of other side work). I was in a bit of the rush so I used the kiosk but forgot to ask for my bagel to be sliced and put on a plate so had to go back to the counter. Denise was incredibly nice and it came across as very genuine. Give her a raise!
  • SG
    Sanda Grigore
    2 days ago
    5.0
    My favorite restaurant.
  • TL
    Truc Luong
    Jan 1, 2026
    5.0
    Good place to grab sandwich and soup. Nice service! They have really good small cookies as well.
  • RR
    Ringer
    Dec 10, 2025
    1.0
    Stopped in for a quick cup of coffee with another team member so we can get some work done. I can’t believe how dirty all the tables are how slow the service is. I actually feel bad for the people working here. They look completely overwhelmed and then the bathrooms from the walls to the sink to the toilet in urinals are horrific what happened to Panera bread they have just gone downhill. I mean their staff is so overwhelmed. No wonder the place is so dirty.
  • AA
    A Anon
    Nov 24, 2025
    1.0
    Legitimately waited 15 minutes for a drive-thru order of a half Caesar salad and a small cup of soup. 5 minutes at the order screen before someone took my order and a full 10 minutes waiting after. Had me pull up to a # spot and everything. Pitiful and ridiculous.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Ballwin, MO accept reservations?

No, Panera Bread in Ballwin does not accept reservations.

What are the opening hours for Panera Bread in Ballwin?

Panera Bread Ballwin is open daily from 7:00 AM to 9:00 PM.