Panera Bread

Reviews

• ZP

  Zachary Pyatt

  Nov 16, 2025
  1.0
  I work just up the road from here and used to come pretty frequently. This location has always been unreasonably slow, but i've always made concessions because they're so close to where i work. But today was absolutely ridiculous. I left my house early this morning to get food here and get to work on time. I expect a pretty long wait so I left plenty of time to spare. I sat in the drive thru for 25 minutes and when I got to the window your employee informed me that she actually never submitted my order and it hadn't been worked on in the nearly half an hour i'd already spent in line. I told her I had to be at work in 5 minutes and she said it was "my choice" if I wanted to stay or leave. Well I guess i'm choosing to leave and never come back, because you cant run a business like this.
• MO

  Melissa Otten

  Oct 21, 2025
  5.0
  This was a very nice Panera location. Clean facilities, kind service and a beautiful eating area with a cozy fireplace. Enjoyed a nice lunch and look forward to visiting again in the future!
• V1

  Vedran 18

  Oct 17, 2025
  2.0
  Severe fall of quality and price, extremely expensive for the quality of food. Much much worse than the old St. Louis Bread Co., the new menu must have been designed by a 23 year old "consultant" freshly hired by private equity firm. Panera has gone to sheet.
• KR

  Krista Rowe

  Oct 16, 2025
  1.0
  I waited to write this in hopes that Bread Co would respond to my survey and email, but they didn't. I placed an online order for pick up. I arrived at the stated time. There were a couple of cars in the drive through, no big deal so far. Then one car sat for 40 minutes at the window. They did not make them move to the side to let the other cars through. I had received the alert that my food was ready, but couldn't get it because of the car. So my food sat getting cold for 45 minutes. To top it off, it was missing my children's food, so we still had to cook something at home. I responded to the survey telling them to reach out. I haven't heard anything at all. It's been 10 days. So disappointed in the service.
• DT

  Denice Traeger

  Sep 16, 2025
  1.0
  I stopped by to purchase a sourdough loaf and was ignored by the staff until another customer captured some help! Seriously? Your staff sees clients at the counter and ignores them? A woman who has a speech impediment came to help, she was very kind. She said if I want a loaf of sourdough bread I have to order it online and pick it up the following day. Unbelievable! Teach your staff some manners and have them acknowledge customers and send someone to wait on them! Robots can’t come fast enough!!!

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