while their app is very annoying this location is a great manager a good team members QuickTimes decent food made accurately.
QR
Quantrell Roberts
Feb 18, 2026
5.0
Love the staff super nice
TH
Taylor Holland
Nov 2, 2025
1.0
This is a review based on aprox 1 year of visiting this location.
I’ve learned that this location does not have to ability to make a custom order from their drive through.
The food had always tased great when I go in the the dinning room and order. It unfortunate that direct human interaction is required to remove condiments and cheese from a burger. That’s the modification…
I’m not basing this 1 star review on one instance. If I don’t spell it out directly and then repeat it back like I’m talking to a child, it’s wrong.
Guess why I’m here today…it was wrong again. I gave my order directly and then even repeated it. I called the location 3 times over the last half hour. None of the calls were answered.
I wanted to take my concerns directly to the store. I was unable to accomplish that goal.
Management, your staff are lovely people, their attention to detail is abysmal.
What are the opening hours for Dairy Queen Grill & Chill in Ballwin, MO?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Fridays and Saturdays. It is closed on November 27 and December 25, and on December 24 it operates from 10:00 AM to 4:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids, providing a family-friendly environment.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can order food for pickup online through their website.
Where is Dairy Queen Grill & Chill located?
It is located at 1445 Big Bend Rd, Ballwin, MO 63021-6901, USA.
What special deals can I get from Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals, mobile ordering, and rewards.
Which nearby places can help me find Dairy Queen Grill & Chill more easily?
Nearby landmarks include Twin Oaks City Hall and the ALDI USA supermarket, which can help you locate Dairy Queen Grill & Chill on Big Bend Rd.
Are there any nearby food options to try after visiting Dairy Queen Grill & Chill?
Yes, nearby options include Jimmy John's for sandwiches, Papa John's Pizza, Hardee's burger restaurant, and El Jarocho Mexican Store and Taqueria.
What nearby services might be useful when visiting Dairy Queen Grill & Chill?
Nearby services include banks like First Bank and Commerce Bank, a gas station like Phillips 66 Gas, and a hardware store named Westlake Ace Hardware, making it convenient for errand running before or after your visit.
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