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Wingstop

3.1
(504 reviews)

Business Details

3882 MO-141, Arnold, MO
63010, United States
(636) 287-9400
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Arnold State Route 141. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
3882 MO-141, Arnold, MO
63010, United States

Hours

Reviews

3.1
504 reviews
5 stars
198
4 stars
65
3 stars
28
2 stars
32
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unresponsive staff, and rude service, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food, contributing to a negative experience.

Food Quality

Customers expressed disappointment with the quality of food, citing issues like overcooked wings, stale fries, and unsanitary conditions.

Staff Performance

While some employees received praise for their helpfulness, many reviews criticized the overall lack of engagement and professionalism among staff.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • MY
    Mason Yount
    1 day ago
    1.0
    as soon as i walked in jasmine asked me if i ordered online when i said no she told me she wasn't taking my order and that ill have to order online so i did and once i got my food there was no forks or lids and and the ice machine didn't work and all the soda machines were nothing but carbonation she also had music blasting and was yelling and singing, other than that food was very good
  • MP
    Michelle Patterson
    Feb 15, 2026
    1.0
    Absolute joke! Dined there. Asked for forks and knives. She said they don’t have them! Had to eat boneless sauce coated wings with hands. …its flu season, and yes i washed my hands, but not all use their fingers as forks! Asked for napkins. She pointed to a roll of brown paper towels on the counter. One girl preparing food and flipping wings was vaping! The other one at least went outside to smoke every five minutes. How disgusting! Trash all over the counter where there should have been lids, but they probably out of them too. Then one worker sits down at a table in the middle of the restaurant and is on phone talking about other workers and complaining about her job. I hope they have cameras and look at them! I think the health dept would have shut em down! One said manager is not good. Obviously. He should have been there, Valentine’s Day or not!
  • TP
    Taylor P
    Feb 15, 2026
    1.0
    There was no napkins, no FORKS, no knives, no utensils at all. The soda I wanted was out, so I told the girl working. She said “oh yeah I guess it is then” and didn’t even bother to change it for the customers. The food wasn’t even warm, fries or the chicken. They were out of the BBQ sauce for chicken. The cooks in the back were coughing up a storm, vaping while cooking, and talking very loudly on speaker phone. There was no trash can out in the dining area, so trash everywhere and a sticky floor. It was absolutely disgusting and filthy and this place should be inspected immediately and should be embarrassed to be apart of such a large business. If the front end was nasty, I can’t imagine what the kitchen is like.
  • KB
    Kevin Burgess
    Feb 14, 2026
    1.0
    Update: It has been a week since I wrote the review and almost 2 weeks since I ordered. Still have not received a refund. I have spoken to 7 different "Managers" in this entire timeframe, yet still every one doesn't have the order number and last 4 of the card written down like they say they are doing every time I call. Haven't even received an email or phone call from the automated response that had me fill out the online survey. This place is just out to steal your money. They do not care about making it right to you. This place is a scam and full of thieves running the show, do not waste your time or money here please.
  • KB
    Kevin Burgess
    Feb 8, 2026
    1.0
    I’m not one to write reviews, but when it comes to theft and fraud, at least everyone should know about it. Monday night, I placed 2 orders of wings and 2 orders of fries on the app. When I went to go pick it up, there was a sign on the door saying “out of fries”. Instead of getting me an instant refund, the worker asked if I wanted brownies to replace. Due to the $10 price difference I refused and asked for a refund. She wrote down my order number and last 4 of the card I used. Did not receive the refund. Called Wednesday and asked for the manager on duty who told me he didn’t have anything written down. Took the order number and last 4 of the card used and explained he would call the General Manager. Called again Thursday, different manager that had nothing written down or shown in the office, went through the same process. Friday, new manager, missing information. Saturday, new manager, missing information. Each “manager” stated they would tell GM and I would receive a call the same day, which never happened. I get it, restaurants run out of supplies. But clearly they are just trying to steal my money and not issue a refund. Keep in mind, these were probably the worst wings I have ever ordered. Not packaged like they normally would be, half were room temp cold like they were pulled from another order, just horrible quality and poor customer service.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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