Pizza Hut

Reviews

• AC

  Alexander Cunningham

  6 days ago
  3.0
  Sausage taste funny !! They need to do something about that asap!!
• AK

  Analicia Kocher

  Feb 18, 2026
  5.0
  I would give 10 stars for customer service if I could. Izak was so helpful and patient. He was so cheerful and personable. He made our day. Plus, the lobby, dining room, & buffet were kept very clean!
• BE

  B E

  Feb 4, 2026
  1.0
  I'm not sure what is happening at the Pizza Hut at Richardson Road in Arnold however this is 3rd time in a row that my pizza has been incorrect. My picture shows that my breadsticks came without any of the herb parmesan seasoning on them and the pizza was raw. When you go to call the store, it puts you through to an answering service for ordering and you can't get in touch with anybody at the store. The deliveries are being done by doordash so there is no way to speak to a Pizza Hut driver. I shouldn't have to call and have the order remade because it's incorrect the first time. It should come to me correct. So my second order came and it's still wrong. I received a well-done cheese pizza and it's missing the three toppings that I paid for. The breadsticks are still missing the parmesan herb topping. I called back to get a refund and to get my order corrected and the call center is closed. There is no way to contact the store directly, the phone numbers listed for the Arnold Pizza Hut all go to a call center. Now I've waited almost 2 hours for my dinner and it's still incorrect. One of my to do with breadsticks I don't have the parmesan topping on them, and I didn't want a cheese pizza I paid for pineapple sausage and banana peppers. Funny thing is the call center noted on the ticket please put seasoning on breadsticks and it was still left off.
• FN

  farfig newton

  Dec 29, 2025
  1.0
  I went to pick up my order on Dec.28(6-7pm) and the door had a note "drive thru only"... After waiting in a line I couldn't believe how rude the girl at the window was to me. First she told me she didn't see my order, then she tried to only give me half of my order. When I asked for the rest of it she just stared at me blankly and slammed the window. Her attitude was horrible, and I waited awhile again before she managed to come back with it. I will NEVER go to this location again, this employee was disgusting.
• CS

  Caitlin Seyer

  Dec 27, 2025
  1.0
  This store does not have it together. Shorted my order to begin with missing a salad and bread sticks. Call the store to fix it, after getting hung up on a couple times finally get ahold of someone. An hour later replacement arrives not only was the salad still missing the bread sticks were not bread sticks but garlic cheese bread. The food that we got was good, but the fact they couldn’t get an order right two times in a row is a bit much. I’m just eating the cost of the salad and just won’t order there again. Sad because we do like their food.

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