Papa Johns Pizza

Reviews

• MW

  Matthew Wheat

  Oct 20, 2025
  1.0
  Makes complete sense that this shop has a 3 star review. Did not expect much higher than that considering the lack of service. We placed an order for dinner at 1800 (through Papa John’s website) with an expected delivery of 1900. Around 1840, a “door dash” driver calls and claims “the road is closed, YOU need to send me an alternate route to your house”. Befuddled since there is no closed route to our house. The driver indicated he would figure it out. Fast forward 30 minutes and we get a call stating the door dash driver brought the order back to Papa John’s. My wife had to go pick it up, yet the Door Dash driver marked the order complete and was told by the manager of Papa John’s that they “can’t refund the $12 tip, nor the delivery charge”. Why? So, the individual that YOUR company chose who was incompetent decided not to do their job, we still have to front a tip for them to do absolutely nothing? Why kind of service is that? Its robbery is what it is. This is the absolute last time we will order from this location! When my wife picked up the food, the manager was rude, had zero regard to the failure on their behalf, indicated there was nothing they could do. Therefore we ultimately paid $70 for cold food and waited close to 2 hours to finally get the food. Absolutely worthless!
• IR

  Isabella R

  Oct 16, 2025
  1.0
  I have ordered multiple times from this location and every time, without fail, they have always ... ALWAYS!!! messed up the order. I went to the store yesterday to order in person and they still messed the order up!! I told the cashier they also forgot to put extra pepperchinis (like I ordered and paid for) and they dug their unwashed and ungloved hand into the container to get some out!! Disgusting.
• JB

  Jeff Brantley

  Aug 14, 2025
  5.0
  Had a larger order for a birthday party and they had it ready earlier than they said they could which made it much easier to get it to the party on time. All cooked and topped correctly! And the one worker there at opening was so nice
• RM

  Richard Maness

  Aug 1, 2025
  1.0
  Went here for a doordash and the staff was just really terribly slow. They were nice enough but I was there for like 20 mins and they were behind the whole time. Kept saying 5 more mins when really they didn’t know. Super frustrating Edit: No apology for the wait or anything when they handed me the food. they just kind of awkwardly handed it to me and shuffled away
• SL

  Sarah Lemley

  Jul 22, 2025
  1.0
  I don't know what's going on today. Normally the quality is pretty good. I know I always order double toppings because I never get enough with just selecting it once. I know it's hot outside and working in a restaurant sucks with the heatwave but god damn. Every pizza was messed up. Cheese pizza not cooked well, not enough cheese just sauce in the middle. Pepperoni, Italian Sausage, Black Olive pizza, no black olives. Italian Sausage, Canadian Bacon, Black Olive, Mushroom pizza somehow got Pepperoni and Garlic sauce which wasn't ordered. I have NO idea how extra items were added to that pizza.

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