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Papa Johns Pizza

3.1
(201 reviews)

Business Details

1201 WATER TOWER PL, Arnold, MO
63010, United States
(636) 282-4222

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Arnold, MO, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Arnold pizza for any occasion. Call us for pizza delivery in Arnold or stop by 1201 WATER TOWER PL for carryout to order the best pizza in Arnold, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1201 WATER TOWER PL, Arnold, MO
63010, United States

Hours

Reviews

3.1
201 reviews
5 stars
87
4 stars
18
3 stars
10
2 stars
7
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked items, incorrect orders, and overall dissatisfaction with the taste.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff, long wait times, and unresolved complaints.

Order Accuracy

A significant number of customers experienced issues with order accuracy, frequently receiving incorrect items or missing components.

Delivery Issues

Customers reported delays in delivery, cold food upon arrival, and problems with third-party delivery services.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and timely service during certain visits.
  • RI
    Rowan Nelson III
    Feb 10, 2026
    1.0
    2/10/2026 Come to pick up a doordash. Obviously it was late and not prepared. The real problem I have is the integrity of the store employees. They ARE STEALING THE DOORDASH TIPS. THE CUSTOMER SENT ME A PICTURE OF THE ONLINE RECEIPT! The tip was for more than the ENTIRE DASH!
  • MM
    Michele Jackson (Michele)
    Jan 23, 2026
    1.0
    The food quality seems to have gone downhill with in the past couple of months and tonight we tried the Salted Carmel Blondie. It was not cooked all the way through, so it became quite nauseating. We only ended up eating two pieces between us and threw the rest away, because it felt like something that would eventually make us ill. I’m glad it’s for a limited time only. There was also a long black hair cooked into my cheesy bread and I’m a natural blonde, so I know it wasn’t mine. My Husband and I ordered 2- 20oz Root Beers, but they were out, so the driver brought us 1 Pepsi. My husband doesn’t drink caffeine, but I figured I would just keep mine for the morning and I didn’t want the driver to have to come back out for 1 soda. I called and the Manager removed the 1 soda that was not delivered. This was before we noticed the state of our food. All in all, very disappointing, because I randomly get cravings for Papa John’s and we end up spending well over $50.00 every-time we order.
  • RG
    Rylie Gruendler
    Jan 22, 2026
    2.0
    Terrible service. Terrible food because the service is terrible. And they constantly forget stuff, whether your standing there waiting on your order or getting it delivered. You can count on it being messed up.
  • CM
    Christopher Manring
    Dec 6, 2025
    2.0
    the new pan pizza is a total catfish - it's just awkward fluffy pizza instead of having a crispy pan crust. it also has the price of a large and is given as the size of a small. they forgot my blue cheese for the wings, but sometimes that happens. I tried to leave a review with the order confirmation instead of on Maps, but the email link doesnt work.
  • MW
    Matthew Wheat
    Oct 20, 2025
    1.0
    Makes complete sense that this shop has a 3 star review. Did not expect much higher than that considering the lack of service. We placed an order for dinner at 1800 (through Papa John’s website) with an expected delivery of 1900. Around 1840, a “door dash” driver calls and claims “the road is closed, YOU need to send me an alternate route to your house”. Befuddled since there is no closed route to our house. The driver indicated he would figure it out. Fast forward 30 minutes and we get a call stating the door dash driver brought the order back to Papa John’s. My wife had to go pick it up, yet the Door Dash driver marked the order complete and was told by the manager of Papa John’s that they “can’t refund the $12 tip, nor the delivery charge”. Why? So, the individual that YOUR company chose who was incompetent decided not to do their job, we still have to front a tip for them to do absolutely nothing? Why kind of service is that? Its robbery is what it is. This is the absolute last time we will order from this location! When my wife picked up the food, the manager was rude, had zero regard to the failure on their behalf, indicated there was nothing they could do. Therefore we ultimately paid $70 for cold food and waited close to 2 hours to finally get the food. Absolutely worthless!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Arnold, MO?

Delivery is available Monday to Thursday from 10:00 AM to 12:00 AM, Friday and Saturday until 1:00 AM, and Sunday from 10:00 AM to 12:00 AM.

What are the takeout hours for this Papa Johns location?

Takeout is available Monday to Thursday and Sunday from 10:00 AM to 11:40 PM, and Friday and Saturday from 10:00 AM to 12:40 AM.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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