McDonald's

3.5
2071 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
130 Arnold Cross Roads, Arnold, MO
63010, United States

Hours

Reviews

3.5
2,071 reviews
5 stars
688
4 stars
453
3 stars
426
2 stars
178
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted declining food quality, with complaints about cold, stale, or improperly prepared items.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues and overall customer service.

Cleanliness

Some customers noted that the location was clean, but others reported inconsistent cleanliness and poor maintenance.

Positive Staff Interactions

A few reviews praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences amidst the negative feedback.
  • SC
    Sarah Charles
    6 days ago
    1.0
    Staff was not the best..my drink was 2 inches below the cup lid..and she ran away from the counter so fast I couldn't say anything..and they don't have a soda fill up station. Plus my order was wrong. Zero stars if I could.
  • JS
    Judy Skaggs
    Jan 4, 2026
    5.0
    I took my niece there, seven years old. She lives for McDonald’s! The one stumbling block we had was that I was not smart enough to figure out the kiosk. we had to wait a bit for someone to wait on us personally. The employee was very pleasant. My niece was the only one who ate and she had a happy meal. They were out of the Grinch meals, which I thought was going to cause a meltdown for my niece, but we did get past it.
  • GS
    Gilbert Sanchez
    Jan 3, 2026
    1.0
    they put pickles on my mcchicken, who puts pickles on a mcchicken... completely ruined my experience.. I do not recommend the night crew. Do not order if the time is past 7:30.
  • JJ
    Jon
    Jan 3, 2026
    4.0
    Swung through the McDonald’s drive‑through today, and let me tell you, it felt like the universe handed me a tiny, grease‑scented vacation from adulthood. The speaker crackled like it was trying to beatbox, but the voice on the other end understood every word of my extremely complicated order (“Uh… a combo. The normal one. With fries.”). The line moved fast, suspiciously fast. I’m not saying they bent time, but I’m also not not saying that. One moment I was inching forward, the next I was face‑to‑face with the window, where a very cheerful employee handed me a bag that smelled like hope and sodium. The fries? Hot enough that I had to do that middle‑aged “hoo‑hoo‑hoo” hand‑flap thing while eating them anyway because patience is for people with self‑control. The burger was slightly lopsided, but honestly, so am I, and we both did our best. Still, a delightful little drive‑through adventure. I’ll be back the next time life demands a crispy, salty experience.
  • MK
    M Ki
    Dec 28, 2025
    1.0
    Used to be that your drink got filled and you got a full box of fries. Now extra value means what? Half filled fries and cup not filled up. The Arnold McDonald's is sub par at best. Every single time I go there its wrong. They short you on fries every time and my drink is not filled up, I guess this is what I get for not wanting ice. No one cares up there so it doesn't matter if you say anything or not to them, most of the time they just let you stand at the counter and ignore you.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Arnold, MO?

McDonald's in Arnold, MO is open daily from 5:00 AM to 12:00 AM on most days. On Tuesday, it operates from 5:00 AM to 4:00 AM the next day, and on Sunday from 4:00 AM to 12:00 AM.

Does this McDonald's location have drive-through service and what are its hours?

Yes, this McDonald's has a drive-through. It is open Monday from 5:00 AM to midnight, Tuesday from 5:00 AM to 4:00 AM, Wednesday through Saturday 24 hours, and Sunday from 4:00 AM to midnight.