Jimmy John's

3.8
260 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1266 Jeffco Blvd, Arnold, MO
63010, United States

Hours

Reviews

3.8
260 reviews
5 stars
148
4 stars
33
3 stars
20
2 stars
9
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and delivery, often exceeding expectations for 'freaky fast' service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Food Quality

Mixed feedback on food quality, with some customers praising freshness while others reported issues like soggy ingredients and insufficient portions.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of complaints.
  • MM
    Mr.nicholas
    Dec 10, 2025
    1.0
    Last week order goes through this at 7:30 pm. They call and say they are closed for pick up . Today they are out of bread. At 7:45. Takes 5 days to get a refund from these people. Horrible customer service.
  • JB
    Jill Bogan
    Nov 24, 2025
    1.0
    Took almost an hour to have my food delivered and you can tell it was made when I ordered it and sat until delivered.
  • BH
    Betty Huffman
    Nov 10, 2025
    1.0
    Worst two sandwiches we have EVER had at ANY Jimmy John’s! Definitely wasn’t worth the money, plus the tables were filthy! If I could give no stars, I would.
  • AM
    Amber Mangum
    Oct 16, 2025
    1.0
    The absolute slowest Jimmy John’s I’ve ever been to in my life. We wait at least 20-30 minutes in the drive thru every single time even if there is nobody in line or in the store. Ridiculous!
  • AH
    Andy Huffman
    Oct 13, 2025
    1.0
    Slowest Jimmy John’s ever. Ordered 2 sandwiches with nobody else in drive through line and took 15+ minutes. 5 workers inside. Absolute joke.