Dairy Queen Grill & Chill

3.6
845 reviews
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Business Details

1959 Richardson Rd, Arnold, MO
63010-3998, United States
(636) 223-0015
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1959 Richardson Rd, Arnold, MO
63010-3998, United States

Hours

Reviews

3.6
845 reviews
5 stars
363
4 stars
167
3 stars
102
2 stars
56
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned unsatisfactory food quality, including cold items, incorrect preparation, and unsanitary conditions.

Cleanliness

Customers frequently noted the establishment's lack of cleanliness, with reports of dirty dining areas and unsanitary food handling.

Management Concerns

Several reviews indicated issues with management, including understaffing, poor communication, and failure to adhere to posted hours.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, suggesting inconsistency in performance.
  • TA
    Trent Anderson
    5 days ago
    1.0
    The most unfriendly employee I’ve experienced in a while. Went through the drive-thru and besides the, “what can I get you?”, there was not one single word uttered. Not, “here is your card back”, not “here’s your sundae and blizzard”, not “thank you” or “have a nice day”. Just stuck my food out while looking back inside at someone then closed the window. I don’t need to be pampered, but a simple, polite, courteous “thank you” seems appropriate. Don’t act like I’m wasting your time by spending my money there.
  • KH
    Kevin Hart
    Dec 20, 2025
    1.0
    Would give a negative -5 stars if I could. They can’t take your order because they don’t understand English. Will up charge and hope you don’t notice. Do not spend your money here buyer be very aware.
  • JJ
    Just10kredable
    Dec 17, 2025
    5.0
    Love the blizzards
  • JV
    Judy Volner
    Nov 25, 2025
    2.0
    Ordered a banana split they didn't put any bananas in it. I paid 7.95 for ice cream and toppings. Not happy!
  • MS
    Macye Schnieders
    Nov 19, 2025
    1.0
    Since when does a place that closes at 10pm stop making food at 9:20?? Also this place always gets my order wrong it SUCKS there is not a Dairy Queen closer to me. Its horrible. They take forever and literally they suck. Also they tried to cheap me out on my hot fudge sundae (barely any fudge)
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill in Arnold, MO?

The restaurant is open Monday through Sunday from 10:30 AM to around 9:00-9:45 PM, varying slightly by day.