Dairy Queen Grill & Chill

Reviews

• JF

  Jennifer Frey

  1 day ago
  1.0
  Went thru the drive thru for a blizzard on a Monday at 4pm. There was one car in front of me. It took 5 minutes for them to greet me on the speaker. I was not given a lid for the blizzard either. Are they really that expensive? This place sucks. Never going back there again.
• MM

  Matt

  Feb 21, 2026
  1.0
  Employee acted like I was bothering her. Barely any filling in the blizzards. And its not like they were busy it was empty, she even got an attitude about the coupon... definitely done with arnold location. And now they comment acting like it matters leaving a FAKE LINK to contact them... Embarrassing business practice....
• DK

  Dennis Kaelin

  Feb 18, 2026
  1.0
  Just went in at 7:50pm and stood at counter 15 minutes while employees look over yet never come to help as drive through is more important. If I’m waiting 15 minutes with no help then why even come here anymore.
• LW

  Lisa Wenk

  Feb 17, 2026
  1.0
  Terrible service! Unfriendly staff. Ordered an ice cream cake 5 days before pickup. My order was lost and not ready. They siad they would make it when I showed them the receipt. I left and went back 3 hours later and it still was not ready and I had to wait another 40 minutes for the to write Happy Birthday. They laughed in my face, was in no hurry, and very rude. 10 minutes later when I got the cake home it was melting! DO NOT GO TO THIS LOCATION!!!!!! Terrible customer service!
• SB

  Slug Bug

  Feb 3, 2026
  1.0
  Ordered a blizzard and 6piece chicken basket, the price was not what was listed I was charged then I was told that the basket has also a MANDATORY drink added for another $2 on top of the price of the basket itself that I was told they could not take off. After this aggravation and noone telling me anything until I got to the window I pulled around to the store part after the Drive thru window because they completed my transaction but didn't give me my blizzard. THEN I get halfway home and realize they gave me someone else's order COMPLETELY in the bag and ice in my sprite I asked for none in. So I go Back in a SECOND time and they give me my correct order in the bag and the drink without ice. THEN I get home sit down to eat, take a drink of what's supposed to be sprite with no ice and lo and behold, THEY GAVE ME WATER not even sprite. I'm furious at this point that it cost me almost $24 what should have been $18+ tax, I had to go into the store/come back TWICE and got home and it was STILL wrong. No one is answering their phone there either. This is wrong on ALL fronts at this point....I'm just flabbergasted at the inability to three times do this job correctly on a simple order. O_o Someone from DQ needs to contact me to make this right! I wasted time, fuel, and aggravation on this way more than should have EVER happened!

Frequently Asked Questions About Dairy Queen Grill & Chill