By far the worst DQ I’ve ever been to I order online so I can pick it up and go order 15-20 mins ahead of the time I’m gonna be there when I get there it says my order is ready I walk in and they haven’t even started on it… what the point of having online ordering if you have to stand there for 30 mins after you get there….
BB
Baizel
Apr 9, 2026
1.0
I always like the ice cream. Food is always greasy but thats to be expected from dairy queen food. But Earlier when I went, all I was trying to order was a chocolate strawberry blizzard. I said what I wanted and the employee in drive thru told me I "spoke too loud and distorted the speaker" so I spoke quieter, and he asked for me to be quieter again. I got quieter each time, and the 3rd time he said I "got louder" with a very rude tone of voice. I then said it again even quieter, was misheard as just chocolate, and he told me they did not have chocolate ice cream?? I wasn't asking for that?? The first work I said was strawberry?? The entire situation I was spoken to very rudely. I won't be back here, I don't even like dairy queen food I just wanted a blizzard.
MG
Megan Gluesenkamp
Apr 3, 2026
1.0
I went to this Dairy Queen for a MINT OREO blizzard. They seemed to prioritize drive-thru heavily over serving their other customers because I waited behind a guy 15 minutes until they took his order. After they took his order it was my turn in line, and the person up front straight up walked away and I had to wait another 15 minutes. Once I ordered my food, the lady asked for my name, age, grade, what school I go and other relatively personal information. I waited 10 minutes for my blizzard after that! Absolutely horrendous customer service.
Edit: Just finished my blizzard and I tasted Reese’s peanut butter cups. Imagine if I was allergic to peanut butter! Health hazard btw
PP
Peyton
Apr 3, 2026
1.0
The food was great and so was the service however, my blizzard, cotten candy, and it had, like, grave cracker or something in it. This is not a concern for me as I do not have any allergies; my point is that those with allergies could end up hospitalized or dead because of cross contamination and it should be taken seriously.
ST
Steven Trebus
Mar 26, 2026
1.0
The employees don’t speak English very well, so interactions are very awkward. I get why so many reviewers complain about orders being messed up or verbal communication being limited. My order online was a different price than what they charged me at the restaurant. I saw another review note a similar issue.
What are the opening hours of Dairy Queen Grill & Chill in Arnold, MO?
The restaurant is open Monday through Sunday from 10:30 AM to around 9:00-9:45 PM, varying slightly by day.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and individuals with disabilities?
Yes, the restaurant welcomes families and children, offers high chairs and booster seats, and is wheelchair accessible.
Can customers use WiFi while dining at Dairy Queen Grill & Chill?
Yes, free WiFi is available at the location for customers to use.
How can I order food for pickup from Dairy Queen Grill & Chill?
You can order for pickup online through the Dairy Queen website at https://www.dairyqueen.com/en-us/order/pickup/n/41802/.
Are there any nearby coffee shops where I can go after visiting Dairy Queen Grill & Chill?
Yes, Coco's Coffeehouse Cafe is nearby, where you can enjoy coffee and a relaxing atmosphere after your visit.
If I need banking services before or after dining, which nearby banks are available?
Regions Bank and Midwest BankCentre are nearby for your banking needs.
What other dining options are close to Dairy Queen Grill & Chill?
Domino's Pizza is nearby, offering pizza delivery and chicken wings if you want more variety in your meals.
Is there a nearby convenience store or gas station for quick stops?
Circle K, a convenience store and gas station, is located near Dairy Queen Grill & Chill for your convenience.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: