Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with some customers expressing dissatisfaction with portion sizes and overall value.
Positive Experiences
Despite the negatives, some customers highlighted friendly staff and enjoyable food, particularly fries and breakfast items.
Cleanliness
The cleanliness of the restaurant and restrooms received mixed reviews, with some noting dirty tables.
KS
Katrina Smith
Feb 9, 2026
2.0
I usually go to this particular McDonald's at least twice a month. Usually, I'm on my way to Cape Girardeau or St Louis for an appointment. The past several times that I have stopped, everything is so dry. My favorite breakfast food to get was the state, egg, and cheese bagel. I stopped getting them because the bagel was very dry and extremely hard. I started buying the sausage McGriddles because they used to almost always be soft. Somehow, they managed to make the sausage McGriddles dry. Today I stopped and got a Big Mac, a strawberry and cream pie, and a large Coke. The bun was so dry that when I pressed on the top of it it cracked and what looked like flour particles blew out. I don't know if they have their bun warmer set to high, if there's not enough water and the warmer to keep the buns from drying out, or if it's a supply issue. My son loves a chicken nuggets and I usually get him a 20 piece so that he can eat on it for a couple of days. He won't eat them and I usually end up throwing them away because they're dry as well. I don't think I'll be going back.
JJ
Josh
Feb 1, 2026
1.0
Well when I got my 3 dollar ice cream cone and it looked like a skinny tower no bigger round than a wadded up piece of scrap paper they were made aware but choose to do nothing!
JS
Jacob Taylor Shepard
Nov 19, 2025
5.0
2 mc chickens no mayo only cheese and bacon
HG
Heather Gates
Oct 23, 2025
2.0
Took 30 minutes for 2 coffees and 2 sausage mcmuffins. Now I see why someone made the drive thru window car friendly.
LP
L P
Oct 15, 2025
3.0
Has gotten way overpriced. Only works for me if I am traveling and need a bite to make it to my destination. I would not go to my local restaurant