Dairy Queen Grill & Chill

4.1
524 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
215 E 18th St, Zumbrota, MN
55992-1010, United States

Hours

Reviews

4.1
524 reviews
5 stars
288
4 stars
129
3 stars
45
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Consistency

While many customers enjoyed the food, there were complaints about incorrect orders and inconsistent quality, particularly with toppings and preparation.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems in the dining area and food preparation areas, impacting overall customer satisfaction.

Long Wait Times

Many customers reported long wait times for orders, especially during busy periods, leading to frustration.

Positive Experiences

Despite the issues, some customers had positive experiences, noting good food quality and friendly service during less busy times.
  • EW
    Elizabeth Whaley
    Nov 16, 2025
    1.0
    I would have loved to have eaten here, but the doors were locked when I arrived here a little before 7. Door and Google both say they're open until 8. Workers were rude when we questioned the time on the door.
  • SJ
    Sarah Jones
    Nov 10, 2025
    3.0
    First, I noticed on the receipt before I received my burgers that they weren’t plain but they remade them. Secondly, I went there for the holiday nog shake and thought it tasted more like vanilla. I also didn’t recall sprinkles being listed in it so when I got home I looked it up again and sprinkles were not supposed to be in it. Disappointed because that was why I went there and I think I either got someone else’s shake or they just made mine incorrectly. I’ll try again ordering with the Rochester DQ
  • NW
    Nardo Wright
    Oct 22, 2025
    1.0
    Young man at the counter was genuinely friendly and nice
  • JL
    Jennifer Lee
    Sep 22, 2025
    1.0
    Employee's long hair, which was down and loose, went in my Blizzard. I asked for a new one, but they just went around the corner and pulled the hair out and said it was newly made... then why is it half melted??
  • DS
    Danielle Staley
    Sep 20, 2025
    1.0
    Make sure you call if you order in the app. They will not bring it to your car as it says in the app. No one mentioned this. I'm curious how long they would have let me wait. I was there for 30 minutes. Doors were locked but they weren't closed. When I finally talked to a worker she was incredibly rude. I know they can't change that in the app so hopefully this helps someone else. I wouldn't bother ordering online at this location.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Zumbrota offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQcakes.com ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Zumbrota?

The restaurant is open daily from 10:00 AM to 8:00 PM, with adjusted holiday hours including closures on Thanksgiving and Christmas.