Customer experiences with service varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Consistency
While many customers enjoyed the food, there were complaints about incorrect orders and inconsistent quality, particularly with toppings and preparation.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems in the dining area and food preparation areas, impacting overall customer satisfaction.
Long Wait Times
Many customers reported long wait times for orders, especially during busy periods, leading to frustration.
Positive Experiences
Despite the issues, some customers had positive experiences, noting good food quality and friendly service during less busy times.
EW
Elizabeth Whaley
Nov 16, 2025
1.0
I would have loved to have eaten here, but the doors were locked when I arrived here a little before 7. Door and Google both say they're open until 8. Workers were rude when we questioned the time on the door.
SJ
Sarah Jones
Nov 10, 2025
3.0
First, I noticed on the receipt before I received my burgers that they weren’t plain but they remade them. Secondly, I went there for the holiday nog shake and thought it tasted more like vanilla. I also didn’t recall sprinkles being listed in it so when I got home I looked it up again and sprinkles were not supposed to be in it. Disappointed because that was why I went there and I think I either got someone else’s shake or they just made mine incorrectly. I’ll try again ordering with the Rochester DQ
NW
Nardo Wright
Oct 22, 2025
1.0
Young man at the counter was genuinely friendly and nice
JL
Jennifer Lee
Sep 22, 2025
1.0
Employee's long hair, which was down and loose, went in my Blizzard. I asked for a new one, but they just went around the corner and pulled the hair out and said it was newly made... then why is it half melted??
DS
Danielle Staley
Sep 20, 2025
1.0
Make sure you call if you order in the app. They will not bring it to your car as it says in the app. No one mentioned this. I'm curious how long they would have let me wait. I was there for 30 minutes. Doors were locked but they weren't closed. When I finally talked to a worker she was incredibly rude. I know they can't change that in the app so hopefully this helps someone else. I wouldn't bother ordering online at this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Zumbrota offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQcakes.com ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Zumbrota?
The restaurant is open daily from 10:00 AM to 8:00 PM, with adjusted holiday hours including closures on Thanksgiving and Christmas.
Does Dairy Queen in Zumbrota have amenities for families with children?
Yes, they offer booster seats, high chairs, family-friendly seating, and are welcoming to kids.
Is there outdoor seating and WiFi available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in Zumbrota provides outdoor seating and free WiFi for customers.
Can I order food online or via a mobile app from this Dairy Queen?
Yes, you can order online through their website and benefit from mobile deals and rewards using the Dairy Queen app.
Does this Dairy Queen location have a drive-thru and restroom facilities?
Yes, it offers a drive-thru service and on-site restroom facilities for customer convenience.
Where is Dairy Queen Grill & Chill located in Zumbrota?
It is located at 215 E 18th St, Zumbrota, MN 55992-1010, USA.
What nearby restaurants can I visit along with Dairy Queen in Zumbrota?
Nearby restaurants include Subway, McDonald's, and China One, which offer a variety of fast food and Asian cuisine options.
Are there convenient stores or gas stations near Dairy Queen where I can stop before or after eating?
Yes, Speedway, Kwik Trip, and KWIK TRIP #463 are nearby convenience stores and gas stations for quick stops.
What other services or shops are close to Dairy Queen that might be useful or interesting for visitors?
Nearby you can find health and medical centers like Advantage Care Hearing Center, mobile phone stores like Verizon and SJ Wireless, automotive dealers including Zumbrota Ford, and community services like Ruby's Pantry.