Dairy Queen Grill & Chill

3.3
778 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
12475 Fremont Ave NW, Zimmerman, MN
55398, United States

Hours

Reviews

3.3
778 reviews
5 stars
295
4 stars
130
3 stars
80
2 stars
47
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly from management.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

Feedback on staff was mixed, with some praising friendly service while others reported rudeness and lack of professionalism.
  • TW
    TJ W
    Dec 23, 2025
    1.0
    I can not believe the audacity the staff here has! I was refused to be given my change, the teen at the register repeatedly saying about how I ordered a butterfinger blizzard. Any reasonable person would know that outside matters like blizzards and my money have nothing in common! Not to add that her personal style was less then appealing and the rest of the staff was doing her job! All I wish is to get my rightfully owed money back, even if it is only a few cents in the grand scheme of things. The money due to me should be of the highest priority. If you have my money, please return it as I was nothing but humble and kind to you.
  • JT
    Jeff Thelen
    Oct 23, 2025
    1.0
    When you order a chili dog you expect it be placed in the bag flat, did they? No, they placed it in the bag on end so all the chili flowed to the end of the packaging and spilled all over me and my truck when I opened it. Very incompetent for a fast food place.
  • RR
    Randi
    Oct 22, 2025
    1.0
    Today my family ordered 3 blizzards through the drive through. When we got home to enjoy them we found all 3 were made incorrectly with wrong ingredients in every single one of them. We called to talk to the on duty manager to let him know the orders were wrong and we wanted to let them know. We were answered with a delayed and insincere/condescending.."sorry" that was flat. Nothing else. There was no I'm sorry that happened, is there anything we can do, we'll talk to the staff..... very unprofessional. The manager on duty needs training in customer service. We'll go to Baskin Robins from now on! I will be contacting the owner also. So frustrating.
  • SS
    Stacy S
    Sep 27, 2025
    1.0
    The burger was hot, but you gave me a diet coke. Diet coke is the most vile beverage. I did order a medium coke, but it was rang up as a diet on the receipt.
  • CA
    Cunt Assqueen
    Sep 6, 2025
    5.0
    absolutely fab love this place😛

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Zimmerman, MN?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.

Is Dairy Queen Grill & Chill in Zimmerman family-friendly and equipped for children?

Yes, the restaurant offers family-friendly amenities including booster seats, high chairs, and is welcoming to children.