Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly from management.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
Feedback on staff was mixed, with some praising friendly service while others reported rudeness and lack of professionalism.
TW
TJ W
Dec 23, 2025
1.0
I can not believe the audacity the staff here has! I was refused to be given my change, the teen at the register repeatedly saying about how I ordered a butterfinger blizzard. Any reasonable person would know that outside matters like blizzards and my money have nothing in common! Not to add that her personal style was less then appealing and the rest of the staff was doing her job! All I wish is to get my rightfully owed money back, even if it is only a few cents in the grand scheme of things. The money due to me should be of the highest priority. If you have my money, please return it as I was nothing but humble and kind to you.
JT
Jeff Thelen
Oct 23, 2025
1.0
When you order a chili dog you expect it be placed in the bag flat, did they? No, they placed it in the bag on end so all the chili flowed to the end of the packaging and spilled all over me and my truck when I opened it. Very incompetent for a fast food place.
RR
Randi
Oct 22, 2025
1.0
Today my family ordered 3 blizzards through the drive through. When we got home to enjoy them we found all 3 were made incorrectly with wrong ingredients in every single one of them. We called to talk to the on duty manager to let him know the orders were wrong and we wanted to let them know. We were answered with a delayed and insincere/condescending.."sorry" that was flat. Nothing else. There was no I'm sorry that happened, is there anything we can do, we'll talk to the staff..... very unprofessional. The manager on duty needs training in customer service. We'll go to Baskin Robins from now on! I will be contacting the owner also. So frustrating.
SS
Stacy S
Sep 27, 2025
1.0
The burger was hot, but you gave me a diet coke. Diet coke is the most vile beverage. I did order a medium coke, but it was rang up as a diet on the receipt.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Zimmerman, MN?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Zimmerman family-friendly and equipped for children?
Yes, the restaurant offers family-friendly amenities including booster seats, high chairs, and is welcoming to children.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru service available for convenient ordering and pickup.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can place orders online and enjoy exclusive mobile deals by downloading their app.
What are some of the signature menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.
Does Dairy Queen Grill & Chill provide free Wi-Fi and restrooms for customers?
Yes, customers can enjoy free Wi-Fi and restroom facilities during their visit.
Where is Dairy Queen Grill & Chill located?
The restaurant is located at 12475 Fremont Ave NW, Zimmerman, MN 55398, USA.
What ice cream shops are near Dairy Queen Grill & Chill in Zimmerman?
Nearby ice cream options include another Dairy Queen, Baskin-Robbins, and other fast-food restaurants like Jimmy John's and Hardee's for varied meal choices.
Are there any banks or ATMs near Dairy Queen Grill & Chill?
Yes, First National Bank of Milaca Zimmerman Office, U.S. Bank ATM, Wells Fargo ATM, and The Exchange Network ATM are all close by for your financial needs.
What nearby services can customers access in Zimmerman after visiting Dairy Queen Grill & Chill?
Customers can visit nearby places such as WJM's Frontier Auto Sales for car needs, Northern Pine Salon for beauty services, or enjoy entertainment at Wild West Days.