Dairy Queen Grill & Chill

3.3
776 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
12475 Fremont Ave NW, Zimmerman, MN
55398, United States

Hours

Reviews

3.3
776 reviews
5 stars
294
4 stars
131
3 stars
80
2 stars
47
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times and incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

Feedback on staff behavior was mixed; some customers praised friendly service while others described rudeness and unprofessionalism.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Several customers noted poor cleanliness in the restaurant, including dirty tables and bathrooms.

Overall Experience

While some customers had positive experiences, many expressed disappointment and indicated they would not return due to consistent issues.
  • JT
    Jeff Thelen
    Oct 23, 2025
    1.0
    When you order a chili dog you expect it be placed in the bag flat, did they? No, they placed it in the bag on end so all the chili flowed to the end of the packaging and spilled all over me and my truck when I opened it. Very incompetent for a fast food place.
  • RR
    Randi
    Oct 22, 2025
    1.0
    Today my family ordered 3 blizzards through the drive through. When we got home to enjoy them we found all 3 were made incorrectly with wrong ingredients in every single one of them. We called to talk to the on duty manager to let him know the orders were wrong and we wanted to let them know. We were answered with a delayed and insincere/condescending.."sorry" that was flat. Nothing else. There was no I'm sorry that happened, is there anything we can do, we'll talk to the staff..... very unprofessional. The manager on duty needs training in customer service. We'll go to Baskin Robins from now on! I will be contacting the owner also. So frustrating.
  • SS
    Stacy S
    Sep 27, 2025
    1.0
    The burger was hot, but you gave me a diet coke. Diet coke is the most vile beverage. I did order a medium coke, but it was rang up as a diet on the receipt.
  • CA
    Cunt Assqueen
    Sep 6, 2025
    5.0
    absolutely fab love this place😛
  • TB
    Travis Brown
    Sep 3, 2025
    1.0
    Very rude staff

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Zimmerman, MN?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.

Is Dairy Queen Grill & Chill in Zimmerman family-friendly and equipped for children?

Yes, the restaurant offers family-friendly amenities including booster seats, high chairs, and is welcoming to children.