Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
623 reviews
5 stars
280
4 stars
116
3 stars
80
2 stars
40
1 star
107
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, stale, or poorly prepared, including burnt burgers and soggy fries.
Service Speed
Numerous reviews highlighted long wait times for orders, both in the drive-thru and inside the restaurant.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms, and some reported a fly problem.
Customer Service
Mixed feedback on staff interactions; while some praised individual employees, many reported rude behavior and poor management.
Pricing
Customers frequently mentioned that the prices were high compared to other fast food options.
MA
Michael Anderson
Feb 23, 2026
5.0
Very pleased with the outcome.
PY
Phillip Yang
Feb 13, 2026
1.0
Giving this Dairy Queen in Wyoming 1 star is a too generous, as this place consistently messes up orders. Literally today, they gave me a backyard burger with no onion rings, which is the whole point behind the burger. The wait times are also abysmal. No matter how much you order, even one order of fries, it is always a minimum wait of 15 minutes. I come here often as I literally pass this place everyday to get to work. I've learned that this isn't them having an off day, this is them producing what they have consistently shown as their best. Bottom line, their quality hasn't gone down or up. It started out terrible and, guess what, it still is. You dont have to take my word for it though, just be ready to be disappointed. Better yet, be ready to just do their job and tell them what's in the burger you ordered.
JB
Jen Bateman
Jan 1, 2026
3.0
Fries are never hot or fresh!
JK
Jerry and Janae Pearcy and kinsella
Dec 5, 2025
1.0
Me and my wife just ordered earlier her chicken strips sandwich was not even a chicken strip sandwich it was old with old lettuce that look like old old cabbage and the bread was salt as a rock too hard to eat do not order this sandwich
TT
Tracy
Dec 3, 2025
4.0
Usually the wyoming DQ is a mess but I was craving the chicken strips so I risked it. I was pleasantly surprised to see a very clean place, attentive staff that chatted with me and my order was made quick. I was used to young staff who could care less about conversation with a customer. My only complaint is the chicken strips are much smaller than they used to be but everything now days has shrunk so probably not DQ's fault. I will be back.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: