Customers consistently praised the deliciousness and quality of the burgers and shakes, with many highlighting the freshness and flavor of the ingredients.
Customer Service
The staff received high marks for being friendly, accommodating, and attentive, contributing to a welcoming atmosphere.
Order Accuracy
Several reviews noted issues with order accuracy, including missing items and incorrect orders, leading to customer disappointment.
Cleanliness
The restaurant was frequently described as clean and well-maintained, enhancing the overall dining experience.
Delivery Issues
There were complaints regarding slow delivery times and food quality upon arrival, indicating a need for improvement in this area.
JW
John Wazlawik
1 day ago
4.0
The burgers we ordered were very tasty. I had a strawberry shake that was tasty but not very thick. The restaurant is rather noisy and tables for 2 very small. They also keep the heat at keep your jacket on level.
CC
Corey
4 days ago
1.0
Website and Google and Google both stated they were open until 10:00 they were closed at 9:00 when I arrived. Made a special trip there for no reason.
AN
Angela Nguyen
Dec 28, 2025
5.0
Came in on a snowy evening :) they were kind, quick with service, and accommodating to our needs. My go-to burger spot in the area. Thank you!
JB
Jamilla Bryant
Dec 26, 2025
5.0
Customer service top tier, the person who took our order made sure we knew that the bacon is halal as well as the owner or manager, which was deeply appreciated. 10/10 burger and the Cinnamon Toast Crunch milkshake was better than I expected everything was so DELICIOUS guys don’t walk RUN <3
DD
Daniel
Dec 14, 2025
2.0
Updated review.. My most recent experience was terrible unfortunately. I tried wayback for the first time a few weeks ago and it was fantastic, I left a 5 star review originally, but after my experience tonight I had to remove some stars.
I ordered a chili dog with extra toppings and what I received was clearly not a chili dog with anything that I ordered on it. I ordered sauces for my appetizers and we received none of them. We ordered two side of tots and received one.
I was genuinely disappointed because I was excited to have wayback for the 2nd time and tonight's crew failed miserably. The worst part is that I paid for this food only to receive some of it, and the some that I did receive was poorly made.