McDonald's

3.5
1100 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
433 Commerce Dr, Woodbury, MN
55125, United States

Hours

Reviews

3.5
1,100 reviews
5 stars
373
4 stars
241
3 stars
216
2 stars
84
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from employees, with many customers expressing frustration over poor service and lack of assistance.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and confusion regarding their requests.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Speed of Service

Many customers experienced long wait times for their orders, even when using mobile ordering, leading to dissatisfaction with the speed of service.

Food Quality

While some customers praised the food quality, others reported issues such as cold or burnt food, indicating inconsistency in food preparation.
  • KP
    Keira P
    6 days ago
    3.0
    I wanted a holiday pie because it was on there menus still and they said no we don’t sell that
  • AP
    Ashane Phung
    6 days ago
    1.0
    Terrible service and long waits always! Definitely needs nee management.
  • NT
    Noah Triemert
    Jan 1, 2026
    1.0
    I've never written a genuine review but my experience was genuinely so frustrating I feel like have to, if I could leave less than a star I would our order was messed up multiple times which we've come to expect being a bigger family however only being 6 of us we didn't expect to be missing multiple meals, sauces and even a drink usually when we're missing items we go back to the counter and simply ask for our missing things the first time we were missing a plain McChicken a 6 dollar meal all of our drinks and sauces and some chicken strips we waited for about 15 minutes before we even got the chance to speak to anyone and once we almost got all of our drinks minus one small coke the guy at the counter looked me in my eyes and lied saying we had our 4 small and 2 medium cokes as I'm looking at the 3 smalls and 2 mediums I could literally see our missing pop behind him and he told us it wasn't ours after the drink problem we got a bag we thought contained the rest of our missing food so we went back to our table only to find out the McChicken wasn't plain which isn't a big deal but I specifically said for it to be plain they gave us nuggets instead of strips and no sauce we ate some of our food my burger was overcooked my little brother took it up on himself to go get sauce and he asked for my strips after another 10 minutes he gets a bag brings it back and they finally gave us my strips and gave us the wrong sauces again the employee that gave us our food was rude and just from overhearing other people they also got their orders messed up. Save yourself the annoyance and find a new place to get food, if you can come here without getting your order messed up I applaud you.
  • MG
    Maddie Gafner
    Dec 27, 2025
    1.0
    Very rude employees, and got our order completely wrong and when asked to get our correct order wouldn’t give it to us cause we didn’t recieve it receipt
  • MD
    M D
    Dec 15, 2025
    1.0
    This location is hard. And the only thing they do is send you a link to complain. Food is always forgotten, or over charged, you’ll never receive your correct order. And good luck making a mobile order. Even though the receipt tells you exactly what you ordered you’ll never get the full order. You’ll never get your sauces or drinks be prepared to go inside or drive around through the drive-through again and when you ask, the employees are always super rude.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available?

The drive-through is open every day from 5:00 AM to midnight.