McDonald's

3.5
1087 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
433 Commerce Dr, Woodbury, MN
55125, United States

Hours

Reviews

3.5
1,087 reviews
5 stars
371
4 stars
241
3 stars
213
2 stars
84
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile and drive-thru orders.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, contributing to an overall unsatisfactory atmosphere.

Food Quality

While some customers enjoyed the food, there were complaints about cold, burnt, or improperly prepared items.

Service Speed

Customers experienced long wait times, particularly for drive-thru and mobile orders, with some stating it felt more like slow food than fast food.
  • CS
    Crow Sojourner
    Nov 11, 2025
    2.0
    Food quality is pretty solid compared to most McDonalds locations. Time wise its ridiculous. There is no reason I should be ordering ahead on the app, and it takes 10+ minutes for a single sausage egg mcmuffin. Way too prioritized on drive through and ignores the lobby 2/3rds of the time. Its unacceptable.
  • HH
    Hannah
    Nov 9, 2025
    1.0
    Awful. Took LITERALLY 30 minutes to correctly fulfill my mobile order and not one person out of the four I dealt with was apologetic. This literally has made me want to join ICE. Doesn’t even deserve 1 star.
  • JL
    Jennifer Lowy
    Nov 6, 2025
    5.0
    Excellent food, fast drive thru. Fresh hot salty fries :), Im happy!!
  • RM
    Ricardo D. Martinez
    Nov 6, 2025
    1.0
    Muy mala experiencia en el drive la mujer que me atendió de muy mala actitud no vuelvo a regresar
  • AK
    Andrew Kline
    Oct 31, 2025
    1.0
    I’m beyond frustrated right now! I come to this location frequently because I have a 9 year old son and it’s less than a mile from our home. Every time we go the service is terrible and slow but we continue to go because it’s so close. Tonight I finally used the mobile app hoping this would make the service a bit better. I had high hopes and then again, Terrible service. I even explained my concern to the gentleman at the window but he could care less about trying to resolve my concern. I’m done going to this location! I will drive further even if the service is just a little better.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-through service available?

The drive-through is open every day from 5:00 AM to midnight.