Jimmy John's

2.8
138 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1960 Donegal Dr, Woodbury, MN
55125, United States

Hours

Reviews

2.8
138 reviews
5 stars
41
4 stars
20
3 stars
8
2 stars
9
1 star
60

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long delivery times, often exceeding an hour, with some orders taking over two hours.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and lack of communication regarding order status.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning stale bread and incorrect orders.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and equipment.

Staffing Problems

Customers noted that the location appears to be consistently understaffed, leading to delays and poor service.
  • DC
    Debra Cullen
    Aug 24, 2025
    1.0
    I had the total tuna,Hardly any tuna. There was a man behind the counter, swearing, and gossiping very loudly. Couldn’t wait to get out the door. Won’t be back.
  • RR
    Ross Roberg
    Jul 24, 2025
    1.0
    It’s by far the worst Jimmy Johns experience. I just ordered a sandwich and there’s no meat on it. This place is a joke.
  • BQ
    Ben Quick
    May 11, 2025
    1.0
    Do not order from here. They do not have any drivers that work at the store and delivery is just sourced to uber eats. What a joke. Close the franchise if you can’t staff it.
  • WW
    Whitney W
    Jun 8, 2017
    1.0
    Not very tasteful to ask for items "back" from a large catering order when it was you who incorrectly delivered it... Please confirm you have orders correct when delivering to a business, especially one who orders from you quite often.