McDonald's

3.5
1305 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
717 S 1st St, Willmar, MN
56201, United States

Hours

Reviews

3.5
1,305 reviews
5 stars
443
4 stars
292
3 stars
249
2 stars
118
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and curbside orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Cleanliness

The dining area was often described as dirty, with overflowing trash and unclean tables.

Staff Behavior

Several customers noted rude or unhelpful staff interactions, contributing to a negative experience.

Food Quality

There were complaints about food being cold, old, or improperly prepared, with some customers expressing dissatisfaction with the overall quality.
  • SR
    Sara R
    Jan 3, 2026
    3.0
    For fast food, I always end up waiting forever here. I usually made mobile orders with the drive thru but even with 2 lanes, it took so long. Last time, thought I'd try a mobile order where you pick it up at the counter. I literally waited a good 20 minutes or more from time of ordering to getting food. Single item, not even a meal but I had to wait as the app wouldn't let me cancel!
  • AR
    Aurora Warburton (Rori)
    Jan 2, 2026
    1.0
    While in the drive thru we had sat and waited 30min in line, only for us to wait another 30min at the second service window. No one came out to the window to tell us anything just kept watching employees scrambling around. What was supposed to be quick dinner turned into being late to an important thing we were doing. While inside on multiple occasions I was made very uncomfortable as a group of Somali guys standing just behind me were making a ruckus, sweating, running around, and making crude comments at me thinking I didn't hear. This is a place where kids frequent often and for them to be doing that and not one employee came to check on things just doesn't sit right. I loved this restaurant chain as a kid but it's gone so downhill in my opinion
  • KB
    Kyle Brown
    Jan 2, 2026
    2.0
    Ordering from a kiosk makes everything you want pretty clear. However, this location still managed to mess everything up. It is embarrassing to go to a global chain, insert exactly what you want, and end up having to correct the employees about some sauces or order details they got wrong.
  • AM
    angieee mmmarie
    Dec 27, 2025
    1.0
    Worst mcdonalds. They are always so slow. Food tastes old. And the service sucks. I waited for over 20 minutes in curbside till I finally went in to check on my food. It was just sitting on the counter, for god knows how long. It wasnt even remotely warm.... Gross. And no apology. No sorry its busy or even any acknowledgement that id waited a long time. I get places get busy but, jeez.
  • CS
    Carol Sanders
    Dec 16, 2025
    2.0
    The only entrance required us to walk across the (very busy) drive-through line to get into the restaurant. The person at the till had not been fully trained and needed help to complete the order. She rang up value meal items separately, so the bill was too high (helper rectified that after we inquired). We asked for dine-in but the order was filled as take-out and sat on the counter for several minutes before an employee brought it to our table. The bag had no napkins; we had to go to the counter and ask for them. When I went to toss the garbage, there was no container. The next receptacle had a container but no bag. I had to search for a refuse station with both a can and a bag.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Willmar, MN?

McDonald's in Willmar, MN is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.