Jimmy John's

3.9
245 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1017 1st St, Willmar, MN
56201, United States

Hours

Reviews

3.9
245 reviews
5 stars
121
4 stars
52
3 stars
26
2 stars
17
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported unfriendly and unprofessional staff, with many experiences of rudeness and dismissive attitudes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong ingredients, leading to customer frustration.

Speed of Service

Many customers noted slow service, particularly in the drive-thru, with long wait times reported even during less busy hours.

Food Quality

While some customers praised the taste and quality of the sandwiches, there were complaints about inconsistencies, such as hard bread and incorrect toppings.
  • JA
    James Adams
    Jan 2, 2026
    4.0
    Was 5 of us for late lunch they were slightly busy, they missed one sandwhich and 1 item we ordered
  • RV
    ryan venske
    Dec 22, 2025
    5.0
    The sandwiches were great no tap to pay through drive through had to go inside
  • LL
    liz
    Sep 15, 2025
    4.0
    I stop by for a sandwich last Wednesday evening. The cashier never said hello or greeted me. Never said hi what can I get for you nothing. I initiated conversation by ordering. He said anything else I said that's it thank you. When the sandwich was done he said here you go.
  • CB
    Corey Barnes
    Sep 13, 2025
    1.0
    I ordered a number 9 with out mayo or tomato. I got my sandwich and rushed back to work. When I got to my desk and opened my sandwich I found that it was loaded with mayo. I had to throw away the sandwich. The receipt was what I ordered but they made the sandwich wrong. I didn't have time to run it back to jimmy johns to get a new one. So I had to forgo eating lunch. I called Jimmy Johns to let them know and the gentleman i talked to said that he had to get a manager and put me on hold. I sat on hold for 15 minutes and no Manager or anyone else picked up the phone. This is a terrible way to do business.
  • TC
    teresa Clarke
    Aug 1, 2025
    4.0
    Ok food but very high price