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Dairy Queen Grill & Chill

3.9
(423 reviews)

Business Details

2100 1st St S, Willmar, MN
56201, United States
(320) 235-2076
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2100 1st St S, Willmar, MN
56201, United States

Hours

Reviews

3.9
423 reviews
5 stars
204
4 stars
95
3 stars
45
2 stars
21
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and cross-contamination concerns.

Customer Service

Mixed reviews on customer service; while some praised friendly staff, others reported rude behavior and poor service experiences.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and leftover food.

Order Accuracy

Many reviews highlighted problems with order accuracy, including missing items and incorrect food preparation.

Speed of Service

Customers expressed frustration with slow service, particularly during busy times, leading to long wait times.
  • AJ
    Andrew Jaeger
    2 days ago
    1.0
    Took forever to get food
  • AR
    Aurora Warburton (Rori)
    Feb 12, 2026
    1.0
    So me and my fiance went to grab some ice cream for him and a drink for me while we were working, he got some type of blizzard that should have been gluten-free because he has celiac, can't have any amount of gluten not even a grain and we had been going for some time, he had been doing fine up until the last couple hours now mind you we had plans to travel and now because of cross-contamination we are stuck at home I'm pissed because our plans are ruined but I had also found a black hair in my drink halfway through drinking it, my fiance frequently shaves his head and has brownish-blonde hair and I have long bleach blonde hair I know it wasn't any of ours and I couldn't even finish it cause I couldn't get the hair out nor would I have wanted to finish it because that's disgusting, I'm appalled that something that should be gluten-free is still getting cross-contamination because it's still the same equipment, this has happened so many times when we go out because he still wants to do everyday things but we keep getting blocked because "celiac doesn't exist, your just being picky and stubborn" when in actuality they are people too just trying to live life while everyone makes it more and more difficult there should be more awareness and advocating for celiac the fact that it's not is ridiculous and shows that the only thing people care more about than money is seeing others suffer while they sit on their high horses
  • AP
    Anna Peterson
    Dec 22, 2025
    1.0
    One of the employees stole all my money out of my purse when I left it there. Two people claimed the money was in there when they found it but all of it was gone when I came and got it. Manager is trying to sweep it under the rug but I will be fighting this one. I can’t afford this. I hope the employee enjoys my hard earned money.
  • MG
    Miguel Gutierrez
    Nov 19, 2025
    1.0
    They need to learn how to keep their seats and tables clean it’s absolutely disgusting like how can we enjoy some food when we are sitting on leftover food and junk we should not have to wipe down our seating every time we come in to eat

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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