Mixed reviews on food quality; some enjoyed the burgers and blizzards, while others reported cold or poorly prepared items.
Service Speed
Service speed is a significant issue, with many customers experiencing long wait times and slow service, especially during busy hours.
Customer Service
Customer service is inconsistent, with reports of rude staff and poor order handling, leading to dissatisfaction among patrons.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders, indicating a need for better training and attention to detail.
RP
Russell Peterman
5 days ago
5.0
Great
BR
Bruce Ruhe
Oct 22, 2025
1.0
The food was excellent!
Highly recommend!
SR
Soleil Rintoul
Oct 15, 2025
5.0
Service was fast for a lot of blizzard orders all at once and they turned all of the blizzards upside down too prove their consistency.
PA
Phillip Ahlgren
Aug 26, 2025
3.0
Food is pretty good. No complaints. Order fulfillment is almost unbearably slow. I was waiting inside for a ToGo order for 25mins when there's barely any people here. I don't think its much to ask for for a single combo meal just saying.
JJ
JHeidecker62
Aug 24, 2025
1.0
The sunday lunch crew is pathetic at best and appears to be just a bunch of loud, bad mouth, obnoxious kids. Had to repeat my order THREE (3) TIMES for the person to understand it. Food was cold by the time it got to us. Not coming back to this dump.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Willmar?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.
What type of food and treats can I find at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen in Willmar offer drive-thru and outdoor seating?
Yes, this Dairy Queen offers drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids, providing a family-friendly environment.
Does Dairy Queen Grill & Chill provide wifi and restroom facilities?
Yes, Dairy Queen Grill & Chill offers free WiFi and has restroom facilities available for customers.
How can I find exclusive deals for Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile offers.
Where is Dairy Queen Grill & Chill located in Willmar?
It is located at 2020 Hwy 12 E, Willmar, MN 56201-5818, USA.
What nearby restaurants can I visit before or after visiting Dairy Queen Grill & Chill?
Nearby restaurants include Green Mill Restaurant & Bar, Ruff's Wings & Sports Bar, and Subway, offering options like American cuisine, wings, burgers, and sandwiches.
Are there hotels close to Dairy Queen Grill & Chill for travelers?
Yes, nearby hotels include BEST WESTERN Plus Willmar, Holiday Inn Express Willmar, Holiday Inn, and Comfort Inn, providing convenient accommodation options.
What local attractions are near Dairy Queen Grill & Chill?
The Ordway Prairie Preserve, a park and wildlife sanctuary, is nearby, providing a great outdoor experience before or after enjoying treats at Dairy Queen.