Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local White Bear Lake Subway® Restaurant at 2720 East County Road E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently noted that the location is understaffed, leading to long wait times and poor service.
Customer Service
Mixed reviews on customer service; while some employees were praised for their friendliness, many customers reported rude behavior and lack of attention.
Food Quality
Numerous complaints about food quality, including stale bread, old toppings, and incorrect orders.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty environments and poor food handling practices.
Drive-Thru Experience
The drive-thru service was consistently criticized for being slow and inefficient, with many customers expressing frustration over long wait times.
KL
Kyra Ludwigson
3 days ago
1.0
Arrived at 12:12 There was one employee obsessively washing the sink. There were 6 people in line and 3 cars, along with online orders piling up. She washed the sink for 8 minutes and kept saying, I’ll be right with you.
3 people walked out. She said she was alone because her coworker went out for an errand.
This was prime lunch time! After she finally washed and dried the sink, she washed her hands. She went back and cleaned the sink some more, and washed her hands again and dried the sink again. I was second in line and was in there until 12:30, when I finally got my 6” sandwich. As I was leaving, the second employee came back. I have never had such poor service. They definitely have an employee problem.
SG
SK G
Dec 29, 2025
4.0
They are just highly understaffed. The staff is nice and neat but they just need more workers!
RR
Ryan
Dec 13, 2025
1.0
Worst of the worst. We don’t go here anymore.
HD
Harrison Davis
Nov 23, 2025
1.0
The drive through touch was so bad and I took forever!
JJ
Julie
Oct 22, 2025
5.0
The day time staff has improved thank you it's so fast now