Dunkin'

3.8
641 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Saint Paul, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1224 Robert St S, West Saint Paul, MN
55118, United States

Hours

Reviews

3.8
641 reviews
5 stars
321
4 stars
114
3 stars
58
2 stars
41
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised the friendly and accommodating service, others reported rude behavior and poor handling of orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.

Food Quality

Several customers expressed disappointment with the quality of food and drinks, citing stale items, incorrect preparation, and unsanitary conditions.

Wait Times

Many customers reported long wait times both in-store and at the drive-thru, contributing to a negative overall experience.

Consistency

The business has been criticized for inconsistency in service and product quality, with some customers noting a decline since their initial visits.
  • BB
    Benjamin Bach
    Jan 1, 2026
    5.0
    Super polite and patient staff
  • PP
    Puzzlesta
    Dec 22, 2025
    5.0
    great taste, friendly staff, thanks
  • SH
    sydnee H
    Dec 20, 2025
    1.0
    This is the second time now I have gone to this location and my ICED coffee has had no ice. Not inly did it have no ice but i was greeted very rudely at the window when waiting for my latte. They opened the window and started at me like I was holding up their line when the forgot my latte. I was very polite and reminded them i payed for a latte. The latte was literally sour and warm. I also got two bagels and my partner and I both had to throw them away because of how stale and burnt they were. 15$ and 45 minutes wasted. Dunkin yall better fix this location because now because of them I will not being going back to any dunkin. Literally disgusting.
  • TC
    Tom Chilefone
    Dec 7, 2025
    5.0
    Great place for donuts or breakfast.
  • AA
    Arls
    Sep 29, 2025
    1.0
    Whatever lady working the drive through from 6-7 on 9/29/25 pm clearly doesn’t know how to do her job. Pulled up told her I had a mobile order she told me to pull ahead, and then proceeds to tell me it’s $8 something? I paid already it’s a mobile order told her again and she wants to tell me the ticket didn’t print out and I showed her proof on my phone and she’s looking at me like I spoke a different language and then she wants to tell me I’m the new generation to figure out how to go about getting a refund on my phone???WHOLE TIME MY DRINKS WERE IN HER FACE? someone please train her and on her customer service skills.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in West Saint Paul, MN?

Dunkin' in West Saint Paul, MN is open daily from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services.