Baskin-Robbins

4.0
354 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1224 Robert St S, West Saint Paul, MN — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1224 Robert St S, West Saint Paul, MN
55118, United States

Hours

Reviews

4.0
354 reviews
5 stars
205
4 stars
63
3 stars
26
2 stars
17
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Product Quality

Many reviews mentioned dissatisfaction with the quality of food items, particularly milkshakes and ice cream, often describing them as watered down or not meeting expectations.

Cleanliness

The establishment was noted for being clean, with some customers appreciating the cleanliness of the store and bathrooms.

Menu Clarity

Several customers expressed frustration over the lack of clear menu options, especially at the drive-thru, making it difficult to know what flavors were available.

Friendly Staff

Despite service issues, some reviews highlighted friendly and helpful staff members, particularly during busy times.
  • JS
    Jessica S.
    Nov 10, 2025
    2.0
    I ordered a milkshake there and the employee added way too much milk and not enough ice cream. I felt like I was drinking flavored milk.
  • MW
    Mark Wilsey
    Oct 2, 2025
    4.0
    Third time's the charm. Really love thier breakfast, but had 2 orders that the customizations were wrong (paid for sauce add-on and was missed twice), but got it right this time.
  • SD
    Samuel Dominguez
    Sep 2, 2025
    5.0
    My favorite ice cream is always available. The place is clean and the service is quick.
  • SK
    steve knops
    May 18, 2019
    1.0
    Customer service was horrible. Acted as if we bothered them when we placed our order.
  • ER
    Erica Rivera
    Jan 20, 2018
    5.0
    So excited for DD!! Service was good, coffee was great. Definetly a new fav aside from the others. Inexpensive and worth the drive from Prior Lake!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.