Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being friendly and efficient, while others were reported as rude and unhelpful.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or food not being prepared as requested.
Food Quality
There are complaints about food quality, including cold items and unsanitary conditions, alongside some positive remarks about fresh and well-prepared food.
Cleanliness
The cleanliness of the location received positive feedback, with some customers noting well-maintained dining areas and restrooms.
Speed of Service
While some reviews praised the quick service, others reported long wait times and inefficiencies, particularly with drive-thru and mobile orders.
JS
Jakob Shipstad
Nov 17, 2025
1.0
Extremely unhealthy factory farmed food that treat their workers horribly and are somehow more expensive than some sit down restaurants
KJ
Kari Jeanne
Nov 2, 2025
2.0
In the drive thru I ordered a soda. Wanted half Coke half Diet Coke. They stated they can not do that because the machine can’t do that. Come on guys. Lazy!
BA
Brandon Anderson
Oct 26, 2025
1.0
Ordered 2 sausage and egg mc muffins and a number 7 with orange juice and only received 1 sammitch and the number 7, well I guess im out of $5 and still hungry
NM
Nancy Nelson McIntosh
Oct 12, 2025
5.0
Great crew--always, yes, always friendly.
LB
Lori Badger
Oct 3, 2025
2.0
Hamburger pattie was not hot enough and fries had a lot of old crust piece in bottom where there mot cleaning the fry tray