Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly and efficient staff while others report rudeness and poor handling of orders.
Order Accuracy
Many customers express frustration over incorrect orders, with a significant number reporting missing items or wrong food being served.
Cleanliness
The location is frequently noted for its cleanliness, with several reviews highlighting well-maintained dining areas and restrooms.
Food Quality
Food quality is inconsistent, with some customers receiving fresh and hot meals while others report cold or poorly prepared food.
Speed of Service
While some customers appreciate the quick service, others complain about long wait times and delays in receiving their orders.
TS
Trish Schobert
Feb 18, 2026
3.0
The person taking our drive-in order was very rude!
HW
Harold Wilson
Feb 2, 2026
5.0
I enjoy stopping here for breakfast every morning. 5 stars. Sadly I can't anymore because your lobby is closed. I see you have a big Now Hiring Sign ... why is it so hard for you to find help?
SC
Sid Carton
Feb 2, 2026
5.0
great service from the staff. So disappointed your dining room is closed now. I imagine it is because of ICE. makes no sense
DS
Dan Sleeper
Jan 21, 2026
1.0
Sign on the door says their lobby is temporarily closed. It also says you can still order through the drive-through. Huge line of cars waiting, but no one was getting helped. Same exact sign that was on the front doors on the drive-through windows.
CC
Chris
Dec 13, 2025
1.0
Me and my husband were out shopping. We ordered on the app. 2 of the grinch meals, I was so disappointed, I don't like McDonald's anyways, but both of our foods were so old and so cold. It was just disgustingly gross. It seems like it's sat in the box, probably all day and then they served it to us. Just disgustingly bad to do that to anybody.