Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Numerous customers reported poor service, including long wait times, unhelpful staff, and incorrect orders.
Food Quality
While many customers praised the bagels and sandwiches, there were complaints about food preparation and cleanliness.
Atmosphere
The dining environment received mixed reviews, with some noting it was unwelcoming and dirty, while others appreciated the cleanliness and friendly staff.
Operational Changes
Customers expressed frustration over changes in ordering procedures and reduced hours, leading to confusion and dissatisfaction.
Staff Performance
Feedback highlighted inconsistent staff performance, with some employees providing excellent service while others were described as rude or unprofessional.
SB
Shelby Byron
1 day ago
3.0
Something going on with Bruegger's lately... multiple locations (including this one) with flatter, less glossy bagels (probably because of something different/messed up with the boiling process). Breugger's used to be the best bagel in the Twin Cities metro (which was already kind of sad really) but now you're better off waiting for your chance at a drop from Mogi's or JerseyGirlBagels...
AH
Anthony Hendricks
Nov 6, 2025
1.0
Employees would rather talk to each other than help customers
BR
Beth Ryan
Oct 11, 2025
3.0
Bagels are still good. Service is poor. I ordered a salmon sandwich, the way I like it, hash browns and two extra bagels. The sandwich was fine, the hash browns were too greasy to eat so I threw them out, and they forgot my two extra bagels. Thankfully, I checked my bag and realized my two bagels were missing. I went up to the counter and said they were missing. The guy that put my order together grabbed the bagels, that were right in front of him, and handed them to me, no bag, no wrapping. Just here. Why did he have them and neglect to include them with the rest of my order? A couple of guys were wearing ear buds and seemed to be having a good time. I’m not against having fun at work but by the time I left there were 10-12+ people lined up waiting to order. Other than the bagels, it was not the usual Bruegger’s.
KK
Karen
Oct 3, 2025
2.0
Something‘s changed. Used to be friendly environment. Was lunch hour and hardly anybody here. The music was loud. It was hard to hear even though the place was almost empty ordering. The ordering procedures changed as well, found myself kind of standing around, waiting to be acknowledged. Now you go pay for your order first, then stand around.
CO
Claire Olejar
Sep 30, 2025
1.0
This location doesn’t exist anymore!!!! Please take it offLine.