Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned that food was often served cold or not fresh, with some items lacking essential components.
Staff Performance
While some customers praised the friendliness and helpfulness of the staff, others noted a lack of training and poor management.
Service Speed
Customers experienced long wait times in both drive-thru and dine-in, with some expressing frustration over delays.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and unsanitary conditions.
ML
Michelle Lott
Jan 23, 2026
1.0
I ordered a large, hot caramel macchiato. 1) There was either an inch of foam or they just didn’t fill the cup, 2) It tastes like water even after mixing.
CM
C.C Marie
Jan 4, 2026
2.0
Line, cold food even after waiting for it
TS
Ty Stelter
Nov 16, 2025
5.0
The guy in the green vest needs a raise he is a great employee and seemed to be helping the others out a lot. He was really nice to the customers as well
KC
Kelly Cleveland
Oct 21, 2025
3.0
The drive through can never serve me hot fresh fries unless I ask for them and if they don't mark it on the computer as cook well done you will not get hot fresh fries. When I call to complain they say we will send you a coupon in the mail which I never got the last five. Rediculous that you don't get what you pay for😠.
PK
Patrick Kimbrough
Oct 5, 2025
5.0
Super friendly staff, order was taken and filled promptly while still being hot. Which has been an issue at mcdees lately. I would return if I was in the area again