Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
373 reviews
5 stars
176
4 stars
92
3 stars
34
2 stars
23
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both the drive-thru and in-store, with some waiting over 40 minutes for their orders.
Food Quality
While many customers enjoyed the food, there were numerous complaints about cold food, incorrect orders, and missing items.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and bathrooms, suggesting a need for better maintenance.
Customer Service
There were positive mentions of friendly staff and good service, but these were overshadowed by numerous complaints about poor service and management issues.
- KBKody BaumannJan 4, 20261.0Ordered and was told to park in the front, sat there for about 25 min. And they shut the lights off at 9:52, paid with my card and got charged, never got food.
- OJOwen JelinekDec 15, 20255.0A nice worker went out of his way to make a unicorn cake for my mother's birthday and did an amazing job, unfortunately we didn't get his name but I wanted to thank him and recognize his hard work and thoughtfulness.
- JMjoe mamaNov 22, 20255.0Good burgers
- BABrittany AndersonOct 30, 20254.0Food tasted good. People were friendly. Food was a great temperature. Amount of food was good. Only thing is I needed silverware and I didn't get any.
- BBBill ButtkeOct 12, 20255.0We just had blizzards. But were really thick and delicious.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.
Where is Dairy Queen Grill & Chill located?
It is located at 1904 State St N, Waseca, MN 56093-2664, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM and is closed on November 27 and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it features both a drive-thru and outdoor seating options.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible.
Can customers use mobile ordering and find exclusive deals at Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering and access exclusive deals through the Dairy Queen app.
Does Dairy Queen Grill & Chill provide amenities like WiFi and restrooms?
Yes, it offers free WiFi and has restrooms available for customers.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby fast food options include Burger King, which is close and offers an alternative dining choice.
Are there any nearby stores for convenience shopping near Dairy Queen Grill & Chill?
Yes, Sportsman Stop (a gas station and convenience store) and Dollar General are conveniently located nearby for quick shopping needs.
What are some nearby fitness and health-related places customers can visit before or after dining?
Nearby customers can visit Snap Fitness and Precision Chiropractic & Wellness for fitness or health services after enjoying their meal.