Dairy Queen Grill & Chill

3.9
371 reviews
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Business Details

1904 State St N, Waseca, MN
56093-2664, United States
(507) 835-2970
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1904 State St N, Waseca, MN
56093-2664, United States

Hours

Reviews

3.9
371 reviews
5 stars
175
4 stars
92
3 stars
34
2 stars
23
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their orders.

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold food, incorrect orders, and missing items.

Staff Attitude

Feedback indicated a mix of friendly service and rude behavior from staff, with several customers experiencing unprofessional interactions.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, which detracted from the overall experience.

Product Availability

Customers noted that the location often ran out of key ingredients, affecting their ability to order popular items.
  • JM
    joe mama
    2 days ago
    5.0
    Good burgers
  • BA
    Brittany Anderson
    Oct 30, 2025
    4.0
    Food tasted good. People were friendly. Food was a great temperature. Amount of food was good. Only thing is I needed silverware and I didn't get any.
  • BB
    Bill Buttke
    Oct 12, 2025
    5.0
    We just had blizzards. But were really thick and delicious.
  • BC
    Bryan Cutter
    Aug 31, 2025
    3.0
    Out of chocolate ice-cream at the order speaker and the slushy machine was broken when we got up to the window. The little was short. Only one car in front of us, but it still took 15 minutes to get up to the wwindow to pay, only to have to change our order and hold up the line. Ice-cream cone was melting off the cone by the time it was finally handed to me.
  • KB
    Kevin Buscho
    Aug 4, 2025
    3.0
    At least a couple of times the Waseca location has been out of the ingredients needed to make a featured item. Ive never experienced that at any other location. Yesterday they couldn't make the Reese's Carmel Craze Blizzard. :-( Also the service at this DQ location is routinely the SLOWEST around. I've literally spent 15 minutes or more sitting in the drive-thru...and if you walk into the store, you can stand at the register for 5-10 minutes without anyone even acknowledging that you are there.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill specialize in?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.

Where is Dairy Queen Grill & Chill located?

It is located at 1904 State St N, Waseca, MN 56093-2664, USA.