Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, especially in the drive-thru, with some waiting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Several customers noted that food was often cold or not prepared as expected, leading to dissatisfaction.
Cleanliness
There were multiple complaints about the cleanliness of the dining area and bathrooms, with some describing it as unsanitary.
Customer Service
While some customers praised friendly staff, others reported poor service experiences, including rude interactions and unhelpful management.
SS
Steph Semler
3 days ago
3.0
We ordered sausage, egg and cheese McGridles to go and waired in the drive through for 20 minutes with three cars ahead of us. They were so greasy and they left the mouth coated.
PR
Pat Riot
Dec 24, 2025
2.0
Every time I've placed an online order for pickup I end up waiting in the spot for 30 minutes. They often forget items ordered. Very very very slow here. If you're going to wait this long for food I would go to Dairy Queen or Burger king. LOL
PM
Penny Miller
Dec 12, 2025
5.0
Went thru drive thru love their coffee and sausage biscuits
MT
Margot Taye
Dec 5, 2025
2.0
Messed up the order, made to wait almost 30 minutes for food, order was packed terribly and fries were everywhere, no straws and were out of the Grinch salt.