Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported consistent issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback on customer service was mixed, with some praising staff while others reported rudeness and poor service.
Food Quality
Several reviews mentioned declining food quality, including cold items and poorly prepared meals.
Remodel Discontent
The recent remodel received negative feedback, with customers unhappy about the removal of self-service stations and menu visibility.
Speed of Service
While some customers noted quick service, others experienced long wait times, especially in the drive-thru.
RB
Ryan Back
Feb 4, 2026
1.0
I go there for breakfast every Wednesday morning with my daughter. I order a sausage McMuffin with egg and I order it well done which means the McMuffin is toasted twice.
Every time I order, I remind them what well done is. They always forget and they always tell me that they told to cook.
Normally I just eat it and move on with my life but it's getting irritating please just cook your McMuffins correctly.
They used to come standard with a crispy muffin. Now they come standard soggy and I barely heat it up muffin. It destroys the sandwich.
I can get this quality of sandwich at a gas station and microwave.
Thx
ET
Erica Thompson
Jan 31, 2026
2.0
They consistently get your order wrong here. It has been this way for 20 years and I don't think it will ever get better.
JM
Jackie McNamee
Jan 20, 2026
5.0
NEVER thought I would give a McDonalds a review. Let alone a positive one. Whoever was working tonight deserves a raise! And if I ate in.. I would of tipped every employee $20. 1st time in over a decade. EVERYTHING was on point. We got what we ordered. Fries weren't half full but exactly what you would expect. Sandwiches weren't lacking anything or over the top on mayo. Had 2 happy meals and they had different toys! And multiple. I've never been happy getting McDonald's and we rarely go. But they did so awesome, I had to write a review and wish I'd eaten in-house to show my appreciation to the staff. Give whomever worked tonight MAD props!
AK
Ashlei Kraemer
Jan 10, 2026
5.0
The play place was small but nice for the littlest to play. Food was fast hot and yummy.
FR
Fred Remer
Jan 9, 2026
1.0
Ordered a sausage and egg biscuit in the drive-thru. I received just a sausage biscuit (no egg). Shame on me for not checking my order before leaving the parking lot.