Service Speed
Many customers reported slow service, especially in the drive-thru and delivery, contradicting the 'freaky fast' promise.
Food Quality
While some customers enjoyed the food, there were numerous complaints about stale bread, missing ingredients, and poorly prepared sandwiches.
Customer Service
Feedback highlighted issues with staff professionalism and attitude, with several customers experiencing rude or unhelpful interactions.
Order Accuracy
Multiple reviews mentioned incorrect orders, including missing items and wrong sandwich sizes, leading to customer frustration.