Caribou Coffee

4.1
365 reviews
Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Caribou Coffee
77 Highway 5 West, Waconia, MN
55387, United States

Hours

Reviews

4.1
365 reviews
5 stars
208
4 stars
74
3 stars
35
2 stars
18
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting exceptional service experiences.

Order Accuracy

Several reviews noted issues with order accuracy, including incorrect items and drinks not filled properly.

Atmosphere

The location is frequently described as cozy and welcoming, making it a pleasant place to relax or work.

Speed of Service

While many customers appreciated the quick service, some mentioned inconsistencies, particularly during busy times.

Product Quality

Feedback on the quality of food and drinks was mixed, with some items receiving high praise while others were criticized for being subpar.
  • KK
    Kelly
    Jan 3, 2026
    4.0
    Best Caribou for excellent customer service. Most of them I go to have employees with pissy attitudes & they don't engage you. If you don't like the job. Find a better one. Is it too much to ask for a hello, a smile & a thank you for stopping in? Jordan has the best employees with great attitudes & service. Also, the Caribou next to Rosedale Mall are really nice too. Good customer service.
  • JJ
    Joe
    Nov 20, 2025
    1.0
    This morning it was the First time going in many years. I ordered two hot drinks & a muffin. They weren’t to busy yet in the morning. My drink was room temp to luke warm. By the time I drove the mile to work it was cool. I had to microwave it to make it hot. I’m so disappointed, I won’t be going back again. It just reminded me why I avoid this coffee chain. I pay to much to get cold coffee when I asked for it hot. I’ll be going back down the road to the competition again.
  • FF
    Footballgod
    Nov 16, 2025
    5.0
    Good cookies and cream
  • AB
    Alissa Balzart
    Nov 14, 2025
    5.0
    This Caribou location is outstanding! After being disappointed at another store with a large cold brew that was mostly ice, I stopped here hoping for a reduced-price refill. Instead, the staff went above and beyond—offering me a complimentary full refill with fresh ice and a much better coffee-to-ice ratio. Their kindness and generosity made my day! The atmosphere inside is equally impressive: soft seating, a welcoming fireplace and an overall cozy space that would make it an excellent spot for working or relaxing. Five stars for this exceptional Caribou location!
  • JH
    Julie Howe
    Oct 15, 2025
    5.0
    Fabulous service, friendly and prompt....we went thru the drive thru

Frequently Asked Questions About Caribou Coffee

What are the regular operating hours of Caribou Coffee in Waconia, MN?

Caribou Coffee in Waconia is open Monday to Friday from 5:30 AM to 7:00 PM, Saturdays from 6:00 AM to 7:00 PM, and Sundays from 6:30 AM to 7:00 PM.

Does Caribou Coffee offer delivery and pickup services?

Yes, Caribou Coffee offers in-store pickup, delivery, same-day delivery, and no-contact delivery options for customer convenience.