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Brand Certified

Arby's

3.8
(735 reviews)

Business Details

1301 12th Avenue S., Virginia, MN
55792, United States
(218) 741-2166

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1301 12th Avenue S., Virginia, MN
55792, United States

Hours

Reviews

3.8
735 reviews
5 stars
316
4 stars
179
3 stars
98
2 stars
53
1 star
89

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

The quality of food was inconsistent, with some items being praised while others were described as cold, overcooked, or stale.

Service Speed

Customers frequently mentioned slow service, both in the drive-thru and lobby, with long wait times for food.

Cleanliness

The restaurant's cleanliness was a common concern, with reports of dirty tables, floors, and bathrooms.

Staff Professionalism

Customer service varied, with some employees being friendly while others were noted for unprofessional behavior.
  • MO
    Melissa Orruego
    Jan 7, 2026
    2.0
    We went through the drive through. My daughter got a double beef and cheddar and I got a double beef meal with crinkle fries and a diet coke. The sandwiches were fine but the fries were absolutely disgusting! They tasted old and like they had been put back down to cook after getting stale. YUK, what a disappointment!
  • SB
    Scott Birt
    Dec 14, 2025
    4.0
    I just went through the drive through getting my food quicker than other places. When I got my order The sandwiches were rapped up nicely but were shashed and not as warm as I like. The fries were warm not real fresh. Overall the food wasn't bad. But I think it was over priced. I'll go back again sometime. There are several fast food places near my area. So I'll continue my rotation. Lol 😉
  • GG
    Ginger
    Dec 14, 2025
    1.0
    Door dash order. Over half items missing. What we got instead of a roast beef was a cheeseburger. Only one item was correct or not missing. Opened the cheeseburger, my boyfriend took a bite, as his roast beef was missing. He spit it out. You can get a better cheeseburger at a gas station. Hard as a rock, messy, tomatoes pale, top bun literally stuck to the burger with some sort of cheese sauce? This sandwich doesn't even smell like a cheeseburger. I wouldn't give this to my dog! Absolutely disgusted. Top that off with half the other items missing. Not happy with this Arby's.
  • BR
    Brady Robinson
    Nov 25, 2025
    1.0
    They will mess your order up every time, so when you go through the drive-thru, make sure you look in the bag before you leave.
  • DM
    deb madrinich
    Nov 3, 2025
    5.0
    Only wish you had the condiment back w/ The pop we don’t like opening all those ting pkgs seams so wasteful yes we are retired Seniors love love your food

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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