Numerous reviews highlighted consistently poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many customers reported unsatisfactory food quality, including cold, stale, or improperly prepared items.
Cleanliness
The establishment was frequently described as dirty and poorly maintained, with complaints about unsanitary conditions in both the dining area and restrooms.
Operational Issues
Customers noted frequent inconsistencies with hours of operation, including being closed during posted hours and limited menu availability.
Customer Experience
Overall, the dining experience was marred by negative interactions with staff and a lack of attention to customer needs.
BB
Bill Borghoff
Nov 15, 2025
1.0
This place has been closed for at least 2 or 3 years now and quite frankly it needs to be bulldozed. Total waste of valuable space. The food was never good, they had odd hours that weren't predictable, and the inside was disgusting.
SC
Shannon Callahan
Sep 21, 2023
1.0
So run down, ornery service, seems to never be open. Quality of food is terrible.
MP
Mike Peterson
Sep 23, 2020
5.0
Always good, friendly staff.
AH
Andrew Helstrom
Sep 10, 2016
1.0
Awful service. Food takes forever drive thru takes even longer. Just had some katchup sitting on a table and it’s sour. Smells like rotten milk. Terrible DQ. Embarrassment.
It is located at 2120 Arboretum Blvd, Victoria, MN 55386-7710, USA.
Does Dairy Queen Grill & Chill in Victoria have seating and drive-thru services?
Yes, the location offers both seating areas and a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, this Dairy Queen location is family-friendly and welcomes children.
How can I contact Dairy Queen Grill & Chill in Victoria?
You can reach them by phone at +1 952-443-2294.
Are there exclusive deals available for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen app to access exclusive deals and mobile offers.
Where can I find Dairy Queen Grill & Chill online?
Visit their website at https://www.dairyqueen.com/en-us/locations/mn/victoria/2120-arboretum-blvd/1432/?utm_source=organic&utm_campaign=yext/ or their Facebook page at https://www.facebook.com/357149347642127.
What nearby childcare centers are close to Dairy Queen Grill & Chill?
Alphabet Junction Childcare Centers and Cadence Academy Preschool are nearby, making it convenient for families to grab a treat after school drop-off or pick-up.
What nearby places can I visit for pet care near Dairy Queen Grill & Chill?
Victoria Veterinary Care is nearby for any pet service needs before or after enjoying your Dairy Queen treats.
Are there any parks or recreational areas close to Dairy Queen Grill & Chill?
Kelzer Pond Park is nearby, offering a great spot to relax or let kids play after visiting Dairy Queen.