Business Details
About
Mexican Restaurant
Chipotle Vadnais Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
1,210 reviews
5 stars
401
4 stars
220
3 stars
97
2 stars
86
1 star
406
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times for both online and in-person orders, often exceeding 30 minutes, with many expressing frustration over poor management and staffing.
Food Quality
Multiple reviews highlighted issues with food quality, including stale items, incorrect orders, and inadequate portions, leading to dissatisfaction among customers.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food prep areas, contributing to a negative dining experience.
Staff Attitude
Several customers noted rude or unhelpful staff, with complaints about poor customer service and lack of teamwork among employees.
Online Ordering Problems
Many customers advised against using the online ordering system due to frequent errors, delays, and unprepared food, indicating a systemic issue with order management.
- CDCorey Dowdle2 days ago1.0It’s been over a year now of incorrect orders, crappy portion sizes, and having to constantly ask for things that should have been in the order. Chipotle has really gone down hill and this location is a prime example of how far it has fallen.
- JYJohn Yankovec5 days ago4.0I had a burrito bowl with the new steak and it was very tasty but not hot at all, also it could have been much cleaner especially the glass you look through at the food , the staff was very friendly.
- ATAnon TipsterNov 16, 20251.0This is the WORST location I have ever been to. They are always out of half the food, even if there are multiple people in the kitchen. Over half the time, you get there and there is a hand written sign that they are out of something or you can only do online orders. Portions are laughable, like what am i supposed to do with a half of scoop of rice? Obviously they need a staff training event, new management or to close the location. I suggest going up to Pancheros or Red Luna.
- AAAimee ArchibaldNov 15, 20251.0It looks like this particular Chipotle needs some help. I am done going here until they can fix whatever went wrong. Seems like a lot of other people have had bad experiences lately, too. Twice now my burrito bowl was cold, chips were cold, queso was cold. Not enough meat. I didn’t get the guacamole I paid for. Tonight, the store was closed for dine in / ordering. I had to order online…I should have taken that as a sign to save my money. :(
- ZDZac DilleyNov 11, 20251.0Went in tonight to order some dinner, meat portions are very minimal. 2nd person on the line/cashier was rude and had an seemed to not want to be working. When I got home which is only a few miles away my food was extremely cold, spendy $25 for cold food.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Vadnais Heights?
Chipotle Mexican Grill in Vadnais Heights is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Vadnais Heights located?
It is located at 925 County Road E E, Vadnais Heights, MN 55127, USA.
Does Chipotle Vadnais Heights offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle Vadnais Heights food online?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill in Vadnais Heights serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
How can I contact Chipotle Vadnais Heights by phone or email?
You can call them at +1 651-486-8729 or email mn.0876.vadnais@chipotle.com.
Does Chipotle Vadnais Heights accept credit cards and gift cards?
Yes, they accept credit cards and offer gift cards as part of their services.
Is Chipotle Mexican Grill in Vadnais Heights welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers, ensuring an inclusive environment.
What nearby places can I visit along with Chipotle in Vadnais Heights?
Nearby you can visit Dunn Bros Coffee for coffee, European Wax Center for hair removal services, and Vadnais Square shopping center for your shopping needs.
Are there fitness or wellness centers near Chipotle Vadnais Heights?
Yes, nearby you can find Massage Envy - Vadnais Heights for massage and skin care, Xperience Fitness gym, and Foss Swim School for sports and fitness instruction.
Where can I find other dining options near Chipotle Mexican Grill Vadnais Heights?
You can try Jersey Mike's Subs for sandwiches, Panera Bread for bakery and cafe items, and Mad Jacks Sports Cafe for a sports bar experience nearby.