Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, particularly with mobile orders.
Cleanliness
The restaurant was often described as dirty, with unclean tables, overflowing trash, and unsanitary conditions in the bathrooms.
Staff Behavior
Several customers noted rude or unhelpful staff interactions, contributing to a negative dining experience.
Food Quality
Food was often served cold or poorly prepared, with complaints about the taste and freshness.
KJ
King Johnson
Nov 3, 2025
1.0
Just bought hot cakes my dad has a egg allergy and we said no egg on steak and egg bacon they put egg on it and they forgot syrup for my hotcakes didn't think I had to say I want syrup 0 stars if I could won't be coming back
KM
Kyle Mackert
Oct 16, 2025
1.0
Drive through guy was rude. Food was normal McDonald's slop.
DB
Daniel Briggs
Oct 14, 2025
1.0
Did the mobile order and was at the order scene before 10:30. Waited over 10 minutes before I could give them the code and at that point breakfast was over. They still did the sandwich’s but they were cold. Couldn’t get the hash browns so ended up with fries that were somehow old. Lady at the window didn’t even know what order they were on when it wasn’t even that busy.
ND
Noah Doyle
Oct 12, 2025
1.0
It took over 10 minutes to even order in drive thru and another 5 to get one coffee
IH
Ian Halpaus
Oct 5, 2025
2.0
After a half an hour of waiting in the curbside I went inside to check what the status was. They had lost my order and it was completely gone from the system. (Also talked down to me a bit saying "we have to prioritize prioritize prioritize" with the hand motion, after I asked, despite me asking nice) It was ~kinda busy, not really though. But I've worked fast food before, so I get it. Showed them the receipt and after 10 minutes of waiting in the lobby I got my food. Went outside and checked and I was missing part of the order. Went back inside and got that after some waiting. I'd also like to add that multiple other groups of people were asking about their orders that had been taking a long time.
Soap was also completely out in the bathroom and it was a bit dirty in there.