Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of 20-45 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and failure to follow customization requests.
Food Quality
Feedback on food quality was mixed, with some praising fresh fries and good burgers, while others complained about cold, greasy, or poorly prepared items.
Staff Attitude
While some customers noted friendly and helpful staff, others experienced rudeness or indifference, particularly during busy times.
Cleanliness and Atmosphere
The newly remodeled location received praise for cleanliness, but some customers found the atmosphere uninviting and the layout inconvenient.