Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, incorrect orders, and poor management responses, leading to frustration.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared items.
Customer Service
While some reviews praised friendly staff, others highlighted rude behavior from management and employees, affecting the overall experience.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow, with several customers expressing dissatisfaction with their experiences.
JR
Jake Ristow
2 days ago
1.0
Worst place yet, I clearly said over the mic for 2 squeezes of the patty salt for my cheeseburger and when I went to bite it, it tasted as there was no salt on it at all.
DM
Derek Matti
3 days ago
3.0
Did a drive thru and ordered a quarter pounder deluxe, 4 double cheese burgers, 10 piece chicken nugget and 5 medium fries... they had me pull ahead before I was seven able to stop at the drive thru window. They somehow missed the biggest box out of the 10 items I ordered. Not impressed. I have my daughters double check their homework better than McDonald's have their paid employees check bags.
ML
M L
Dec 30, 2025
1.0
Straight Scammin
I placed an app order for counter pickup and stood at the counter the entire time. After 14 minutes with no orders coming out at all, I asked an employee to check on my order. I was told they “didn’t receive it.” I then showed my confirmation email with the correct location and timestamp.
Instead of helping, the employee said the order looked “fishy” and implied I was trying to scam them. She then claimed the order had already been given to “the right person.” When I calmly asked how she knew it was the right person, she couldn’t answer. She then said someone probably took it and that “it happens all the time,” yet still refused to remake my meal.
I remained pleasant the entire time. After another 10 minutes of unnecessary back-and-forth, nearly 24 minutes after ordering, a manager was finally involved. Only then did they agree to remake the order. That replacement took an additional 15 minutes.
So yes — almost 40 minutes total for a $5 meal that I had proof I paid for.
To make it worse, about 8 minutes after I placed my original order, another order was placed on my account at a completely different location nowhere near me. I did not place or authorize that order. Yet somehow I was the one accused of scamming.
Someone is scamming somebody at this location and it isn’t me. Either food is being handed out improperly, orders are being taken and denied, or account/payment information is being misused. Pay attention: your food can be taken, denied, and your card information can be used elsewhere.
Meanwhile, employees in the back were moving slowly, singing, and acting completely nonchalant, with no urgency or concern for customers waiting.
They scamming out this location
CK
Cooper Gillick (Kyle)
Dec 19, 2025
1.0
I've been sitting in the Drive-Thru for over 15 minutes
BA
ben andreachi
Dec 15, 2025
1.0
3 times now, I’ve tried to use my app in the drive through and each time I’m told that my number is not valid, so I end up having to park and go into the store and do it there and it works. The most recent time was last week(12-11)
I let the manager know this and his response was “that’s weird.” Nothing about let me look into this, or let me follow up with you”
Now today, (12-15) my wife went there went through the drive-through. They told her she already paid, she told them no I didn’t, they called an Asian lady up to the window
who rung her up a second time, took her money and refused to give her her change .
My wife asked two times for her change. The other employee was also telling The Asian gal that she needs to give her her change. The Asian gal kept telling her “ No, you need to go.” Finally, my wife said keep the money and left
This place has gotten so bad. I don’t think I will go here anymore. There are plenty of other McDonald’s nearby or in Stillwater.
How can anyone support a business when they refuse to give you your change, granted it was only $.22 but it got to the point where it was principle In the fact that the employee flat out refused to give a customer their change
What are the regular dine-in hours for McDonald's at 14545 60th St N, Stillwater, MN?
McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in service.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday to Wednesday and Sunday from 5:00 AM to midnight, and from Thursday to Saturday from 5:00 AM to 1:00 AM.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM. You can order via their online delivery link or mobile app.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order using the McDonald's app, available on both Apple App Store and Google Play Store.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru for convenient ordering and pickup.
What nearby fast food options are available besides McDonald's?
Nearby fast food places include Taco Bell, Wendy's, and Subway, all within close proximity for additional dining choices.
Are there any places nearby where I can enjoy a massage after visiting McDonald's?
Yes, there are several massage and spa services nearby such as Therapeutic Hands Massage, Ripple Massage, MLL Deep Massage, and Day Spa.
What other amenities near McDonald's could be useful for visitors?
Visitors can find solutions like the Wells Fargo ATM for banking, Speedway gas station for fuel, and Options for Women St. Croix Valley health services nearby.