Subway

3.5
335 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local St Paul Subway® Restaurant at 2121 University Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2121 University Ave West, St Paul, MN
55114, United States

Hours

Reviews

3.5
335 reviews
5 stars
124
4 stars
81
3 stars
42
2 stars
22
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and poor treatment.

Food Quality

Several customers noted issues with food preparation, including incorrect orders and unsatisfactory sandwich quality.

Cleanliness

Some reviews highlighted cleanliness and good hygiene practices, while others reported unsanitary conditions.

Service Speed

Customers frequently mentioned slow service, particularly when there was only one employee working.

Management Issues

There are complaints about management and employee behavior, with some customers feeling that staff were unprofessional or unhelpful.
  • LB
    Lea Burns
    Dec 23, 2025
    2.0
    I ordered online and my sandwich was supposed to be done at 6:10 I didn't come for awhole 20 after that my sandwich was still not done then I was informed that they had no ham when I asked him if he could just double up on the meat he told me he would have to charge me like it's my fault they didn't get there order in so there truck came then the fountain soda machine is totally out of syrups so not one fountain drink works on the whole damn machine not to make the situation worse dude working here is short and rude when he talked to me !!!
  • KB
    Kenya Bloxburg
    Dec 1, 2025
    5.0
    Went back to subway Wednesday morning & the manager working this morning fixed my issue‼️📌💁🏽‍♀️ so satisfied!Such a nice guy!
  • LO
    Larry O
    Nov 9, 2025
    2.0
    1 person on duty and that drove the most dreadfully slow wait for a 6 inch sub sandwich EVER. Subway, invest in some kiosks and keep your people moving.
  • HH
    Heather Heard
    Nov 1, 2025
    1.0
    Employees were very rude!! they were swearing and throwing my food together passing my food back and forth between employees. I was in the store for an hour
  • JT
    Jo Anna Thomas
    Oct 2, 2025
    4.0
    Hey col cut trio toasted I forgot her name I came back twice, yesterday and today. Great customer service she is awesome is is the only one that make my sandwich good as ever ..hey to the owners where is the AC it was hot as Hell in there...how can you work and hott a heck .but over she was wondering and she need a raise..along with her coworkers.plus AC

Frequently Asked Questions About Subway

What are the operating hours for Subway at 2121 University Ave West in St Paul?

Subway at 2121 University Ave West, St Paul, is open daily from 9:00 AM to 10:00 PM.

Does Subway at this location offer delivery and pickup services?

Yes, this Subway location offers both in-store pickup and delivery services.