Subway

3.5
333 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local St Paul Subway® Restaurant at 2121 University Ave West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2121 University Ave West, St Paul, MN
55114, United States

Hours

Reviews

3.5
333 reviews
5 stars
123
4 stars
81
3 stars
42
2 stars
21
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness and efficiency, while others were reported as rude and unprofessional.

Food Quality

Several customers expressed dissatisfaction with the quality and preparation of the food, citing issues like unsanitary conditions, incorrect orders, and poor sandwich assembly.

Cleanliness

While some reviews noted the establishment as clean, others reported unsanitary practices, including a lack of proper food handling and hygiene.

Staffing Issues

Multiple reviews highlighted problems with staffing levels, leading to slow service and overwhelmed employees, particularly during busy times.

Ordering Process

Customers expressed frustration with the ordering process, particularly the requirement to order by menu numbers rather than customizing their sandwiches.
  • LO
    Larry O
    Nov 9, 2025
    2.0
    1 person on duty and that drove the most dreadfully slow wait for a 6 inch sub sandwich EVER. Subway, invest in some kiosks and keep your people moving.
  • HH
    Heather Heard
    Nov 1, 2025
    1.0
    Employees were very rude!! they were swearing and throwing my food together passing my food back and forth between employees. I was in the store for an hour
  • JT
    Jo Anna Thomas
    Oct 2, 2025
    4.0
    Hey col cut trio toasted I forgot her name I came back twice, yesterday and today. Great customer service she is awesome is is the only one that make my sandwich good as ever ..hey to the owners where is the AC it was hot as Hell in there...how can you work and hott a heck .but over she was wondering and she need a raise..along with her coworkers.plus AC
  • BH
    Brandon Hoerchler
    Sep 21, 2025
    5.0
    awesome food big portions friendly staff
  • RV
    Robert Vincoli
    Aug 18, 2025
    4.0
    Through the years this place goes up and down on service, this day I had one of the best fresh footlong I've ever had from this place and the tall guy looks like a football front linesman was nice very nice.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 2121 University Ave West in St Paul?

Subway at 2121 University Ave West, St Paul, is open daily from 9:00 AM to 10:00 PM.

Does Subway at this location offer delivery and pickup services?

Yes, this Subway location offers both in-store pickup and delivery services.