Subway

2.8
248 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local St Cloud Subway® Restaurant at 2820 West Division Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2820 West Division Street, St Cloud, MN
56301, United States

Hours

Reviews

2.8
248 reviews
5 stars
73
4 stars
35
3 stars
20
2 stars
21
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, including visible frustration and lack of attention to orders.

Order Accuracy

Many reviews highlighted frequent mistakes with online and in-store orders, including wrong items and missing ingredients.

Staffing Problems

Customers noted that the location is often understaffed, leading to long wait times and poor service during busy hours.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and dirty environments, impacting the overall dining experience.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and efficiency, indicating that good service is possible.
  • HH
    Haley Jo Hanson
    Jan 1, 2026
    2.0
    While waiting for my online order, the workers were arguing with each other about what still needed to be done before close. Another customer came in and the worker asked if they had an online pick up. When the customer said no,that he was placing an order, the worker sighed and seemed annoyed. The worker that made one of my sandwiches ran out of onions so he ran to the back yelling and slamming things. It was a very uncomfortable experience and my order wasn't even right. Both sandwiches had wrong ingredients, the wrong cookie, and wrong drink.
  • BM
    Brad Meyer
    Dec 23, 2025
    1.0
    I did an on line order Sunday 12-21-25 at 09:45. Web site stated open at 9 am and it toom my order said ready at 9:45. Went there store locked up. Finally talked to employee who stated it was not their fault they open at 10 or sometimes 2030. Left 4 messages for manager to call me 3 days later still no call back. Wanting my money refunded to my card. Worst customer experience I've ever had
  • JF
    John Fields
    Dec 18, 2025
    1.0
    This is the second time I’ve walked in and the same dude gets all in his feelings about having to make me a sandwich. “You picking up something?” I go “no I’m ordering” and the way you can just tell he was pissed off about having to help me was so obvious. Didn’t even order anything just left. Not coming to this location.
  • ST
    Shaontay Tyson
    Nov 24, 2025
    1.0
    I guess if you're not dating the lady in there she's not making your sandwich for you correctly. Only if it's her boyfriend. So thank you. You lost my service
  • GB
    George Bowman
    Oct 28, 2025
    1.0
    I visited your Subway location and was there for approximately 20 minutes without seeing a single employee present. When I arrived, there was one customer eating in the dining area, and when I asked if she knew where the employees were, she said she had no idea. I called the store multiple times while I was there, but no one answered the phone. I also called out several times asking if anyone was there, but received no response. After waiting about 20 minutes with no staff appearing, I decided to leave and go to a different restaurant. I ended up wasting most of my lunch break here for nothing. About 20 minutes later, my wife called the store again, and this time someone finally answered. The employee stated that the reason no one was in the front of the store was because she was “taking a dump.” This experience was extremely unprofessional and unacceptable for a business. I wanted to bring it to your attention for review and appropriate action.

Frequently Asked Questions About Subway

Where is Subway located in St Cloud, MN?

Subway is located at 2820 West Division Street in the Division Place II Shopping Center, Stearns, St Cloud, MN 56301.

What are the operating hours of Subway at 2820 West Division Street?

Subway is open daily from 9:00 AM to 10:00 PM.