Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local St Cloud Subway® Restaurant at 2820 West Division Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unprofessional.
Staffing Issues
Many reviews highlighted understaffing, leading to long wait times and poor service during busy hours.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported issues like stale bread and incorrect orders.
Cleanliness
Several customers noted cleanliness issues in the dining area and food preparation areas, impacting their overall experience.
Management Concerns
Multiple reviews pointed to poor management practices, including inadequate training and lack of accountability for staff behavior.
TP
theo poepping
Oct 31, 2025
5.0
Great service and a man full of joy
GB
George Bowman
Oct 28, 2025
1.0
I visited your Subway location and was there for approximately 20 minutes without seeing a single employee present. When I arrived, there was one customer eating in the dining area, and when I asked if she knew where the employees were, she said she had no idea.
I called the store multiple times while I was there, but no one answered the phone. I also called out several times asking if anyone was there, but received no response. After waiting about 20 minutes with no staff appearing, I decided to leave and go to a different restaurant. I ended up wasting most of my lunch break here for nothing.
About 20 minutes later, my wife called the store again, and this time someone finally answered. The employee stated that the reason no one was in the front of the store was because she was “taking a dump.”
This experience was extremely unprofessional and unacceptable for a business. I wanted to bring it to your attention for review and appropriate action.
BM
Biplov Maharjan
Oct 23, 2025
1.0
I ordered a footlong steak Philly but I was handed a wrong order. I did take out so I didn’t realized until I reached home. I tried contacting them but had no response at all. I even tried contacting the customer service for subway and they told me I’ll get my refund via mail but when I received mail, there was nothing as it only stated ticket closed. I’ll attach the picture for the mail. If the owner for this subway could reach out to me that would be great cause I spent my hard earned money but I got handed off the wrong food which was with tuna, ps: I hate tuna so I had to throw the whole sandwich.
AV
Angelina Vang
Oct 15, 2025
1.0
need to fire the guy that works there. he’s terrible, throwing food and slamming things.
CV
christina vang
Sep 21, 2025
1.0
I had a terrible experience at this Subway. The employee was visibly frustrated and complained about how busy it had been earlier when a lot of people came at once, acknowledging that having a lot of customers can be frustrating, but that he shouldn't take it out on people, especially when my friends and I weren't even there during the rush. He gave my friends and me attitude, and his overall demeanor was rude and unprofessional. His negativity created a bad atmosphere, and his aggressive behavior, like audibly slamming things (though not loudly), was uncalled for and honestly made me scared to even place my order. The bad service and unpleasant environment made this a place I definitely won't be returning to. I hope management sees this and addresses the issue.
Subway is located at 2820 West Division Street in the Division Place II Shopping Center, Stearns, St Cloud, MN 56301.
What are the operating hours of Subway at 2820 West Division Street?
Subway is open daily from 9:00 AM to 10:00 PM.
Does Subway offer delivery or pickup services?
Yes, Subway offers both in-store pickup and delivery services for your convenience.
What meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
Does Subway provide catering services?
Yes, Subway offers catering services to meet your group dining needs.
Can customers dine in at Subway or is it only takeout?
Customers can dine in at Subway as well as order takeout.
Is there a drive-through available at this Subway?
No, this Subway location does not have a drive-through.
What nearby shopping options are available near Subway at Division Place II Shopping Center?
Nearby shopping options include GNC Live Well for vitamins and supplements, Famous Footwear for shoes, T.J.Maxx for clothing and department store items, Dollar Tree for discount shopping, and various clothing stores like Clothes Mentor and Plato's Closet.
Are there beauty and wellness services near Subway at Division Place II Shopping Center?
Yes, nearby you can find Magic Nails nail salon and Waxing The City St. Cloud for waxing and hair removal services.
What dining options are near Subway at Division Place II Shopping Center for variety?
Besides Subway, you can explore Star of India, an Indian restaurant and buffet, located nearby for a different dining experience.