Subway

2.9
243 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local St Cloud Subway® Restaurant at 2820 West Division Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2820 West Division Street, St Cloud, MN
56301, United States

Hours

Reviews

2.9
243 reviews
5 stars
73
4 stars
34
3 stars
20
2 stars
20
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unprofessional.

Staffing Issues

Many reviews highlighted understaffing, leading to long wait times and poor service during busy hours.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported issues like stale bread and incorrect orders.

Cleanliness

Several customers noted cleanliness issues in the dining area and food preparation areas, impacting their overall experience.

Management Concerns

Multiple reviews pointed to poor management practices, including inadequate training and lack of accountability for staff behavior.
  • TP
    theo poepping
    Oct 31, 2025
    5.0
    Great service and a man full of joy
  • GB
    George Bowman
    Oct 28, 2025
    1.0
    I visited your Subway location and was there for approximately 20 minutes without seeing a single employee present. When I arrived, there was one customer eating in the dining area, and when I asked if she knew where the employees were, she said she had no idea. I called the store multiple times while I was there, but no one answered the phone. I also called out several times asking if anyone was there, but received no response. After waiting about 20 minutes with no staff appearing, I decided to leave and go to a different restaurant. I ended up wasting most of my lunch break here for nothing. About 20 minutes later, my wife called the store again, and this time someone finally answered. The employee stated that the reason no one was in the front of the store was because she was “taking a dump.” This experience was extremely unprofessional and unacceptable for a business. I wanted to bring it to your attention for review and appropriate action.
  • BM
    Biplov Maharjan
    Oct 23, 2025
    1.0
    I ordered a footlong steak Philly but I was handed a wrong order. I did take out so I didn’t realized until I reached home. I tried contacting them but had no response at all. I even tried contacting the customer service for subway and they told me I’ll get my refund via mail but when I received mail, there was nothing as it only stated ticket closed. I’ll attach the picture for the mail. If the owner for this subway could reach out to me that would be great cause I spent my hard earned money but I got handed off the wrong food which was with tuna, ps: I hate tuna so I had to throw the whole sandwich.
  • AV
    Angelina Vang
    Oct 15, 2025
    1.0
    need to fire the guy that works there. he’s terrible, throwing food and slamming things.
  • CV
    christina vang
    Sep 21, 2025
    1.0
    I had a terrible experience at this Subway. The employee was visibly frustrated and complained about how busy it had been earlier when a lot of people came at once, acknowledging that having a lot of customers can be frustrating, but that he shouldn't take it out on people, especially when my friends and I weren't even there during the rush. He gave my friends and me attitude, and his overall demeanor was rude and unprofessional. His negativity created a bad atmosphere, and his aggressive behavior, like audibly slamming things (though not loudly), was uncalled for and honestly made me scared to even place my order. The bad service and unpleasant environment made this a place I definitely won't be returning to. I hope management sees this and addresses the issue.

Frequently Asked Questions About Subway

Where is Subway located in St Cloud, MN?

Subway is located at 2820 West Division Street in the Division Place II Shopping Center, Stearns, St Cloud, MN 56301.

What are the operating hours of Subway at 2820 West Division Street?

Subway is open daily from 9:00 AM to 10:00 PM.