Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.3
342 reviews
5 stars
131
4 stars
56
3 stars
33
2 stars
36
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 20 minutes, which is unacceptable for an airport setting.
Staff Attitude
Mixed reviews on staff friendliness; some customers experienced rude or dismissive behavior, while others praised individual employees for their helpfulness.
Food Quality
While many customers enjoyed the burgers and found them flavorful, there were complaints about food being overcooked, cold, or not meeting expectations.
Ordering Process
The kiosk ordering system was often problematic, with malfunctioning machines and confusion about how to place orders, leading to frustration among customers.
Pricing
Many customers felt the prices were too high for the quality and service received, especially in comparison to other fast food options nearby.
- GTG TDec 16, 20253.0My first time in this airport, I wanted to try this place out. I ordered the Double Smash burger with an order of tater tots. The burger meat, cheese and veggies tasted pretty good. The taters totes were cooked almost perfect and for the price of it, they should be filling those taters and fries to the top. The really bad thing about this place is the service. It took about 16 minutes to get our meals. There were other people that ordered late and got their meals first before us and the people ahead were getting mad..
- MAMichael AnthonyDec 14, 20253.0If you are gonna hire ANYONE for the front counter. Makes sure they can talk well enough to service the public And loud enough to call out your number when order is done. Young or old we can't here a whisper in public.
- RPRubina PezaroDec 13, 20251.0Food is good, but the women working there are so slow and will stand there having a conversation with each other and not bagging food. My order. Was ready, they still stood there talking. I had a flight to catch so I said, excuse me, can I get our food. We need to go. They both were very rude and pretty much tossed the bag on the counter.
- SOSolomon O’BertNov 30, 20252.0Food sat out visible for 10 minutes but no order numbers were called. I understand that they were a bit busy. Seemed like the system there wasn’t set up for success, plus it was pretty pricey.
- DHD HNov 25, 20255.0Had a fantastic first experience at Smashburger MSP! Keisha, the store manager was so friendly and helpful. I told her it was my first time at Smashburger and she gave some recommendations. She got me excited to try the double all-American smash and the smash Tots. When I was going to pay cash she said they don't accept cash but then blessed me with a first time guest meal! I was blown away at this kindness. The food was super hot, fresh, and delicious!! 10/10 recommended!
Frequently Asked Questions About Smashburger
What type of food does Smashburger specialize in?
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger at 4300 Glumack Dr., St. Paul?
Smashburger is open every day from 6:00 AM to 9:00 PM.
Does Smashburger offer online ordering or a mobile app?
Yes, you can order online or use the Smashburger app available on the Apple App Store to view the menu and place orders.
Is Smashburger family-friendly and do they have a children's menu?
Yes, Smashburger welcomes families and offers a children's menu to accommodate younger guests.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian dishes as part of their menu offerings.
Is Smashburger accessible for people with disabilities?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
What payment methods does Smashburger accept?
Smashburger accepts credit cards, debit cards, and mobile NFC payments; it does not require cash only payments.
Are there any nearby coffee shops where customers can get a drink before or after visiting Smashburger?
Yes, nearby Starbucks offers coffee and can be a great spot for a drink before or after your visit to Smashburger.
How can travelers make use of nearby transportation when visiting Smashburger at Minneapolis-St. Paul Airport area?
Customers can use the Metro Transit Terminal 1 - Lindbergh Station for convenient public transportation access near Smashburger, making it easy for travelers to visit.
What other dining options are near Smashburger for those looking for variety?
Nearby dining options include Einstein Bros Bagels, Godfathers Pizza, Delta Lounge Minneapolis, and Buffalo Wild Wings for a variety of cuisines and atmospheres.