Smashburger

3.3
337 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
4300 Glumack Dr., St. Paul, MN
55111, United States

Hours

Reviews

3.3
337 reviews
5 stars
130
4 stars
56
3 stars
31
2 stars
35
1 star
85

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found the prices to be excessively high, especially for airport food.

Service Speed

Numerous reviews highlighted slow service, with wait times often exceeding 20-30 minutes.

Food Quality

While some customers enjoyed the burgers and shakes, others reported issues with food quality, including overcooked items and stale buns.

Customer Service

Customer service was frequently criticized, with reports of rude staff and poor handling of orders.

Ordering Process

The kiosk ordering system was problematic, with many customers experiencing issues and preferring to order at the counter.
  • TS
    Tate Stearns
    Nov 15, 2025
    5.0
    Very friendly and helpful staff. Thanks very much!
  • PM
    Paul Mileski
    Nov 7, 2025
    3.0
    If you're up burger junkie like me, then you probably need to stop here. This is a great burger place. Right about on par with five guys, maybe a little better even. Ordering from a kiosk is fast and straightforward, and that's great. However the prep time could be better. Now, I know that any smashburger employee would say that it takes time to hand pat and cook a burger. Fine. But we live in the modern age here, and airports are a high traffic location. I think they could do better. Also none of the employees were in much of a hurry. I know, I know.... I can hear it now.... What am I? Some type of slave driver? No, I'm just a customer. And if your employees don't work quickly enough, then you probably need to hire some new ones with more energy. All in all, I'm glad I stopped there. And I had a delicious Burger. Therefore, I recommend it.
  • KS
    Kyle Solmonson
    Oct 14, 2025
    1.0
    Sadly overpriced, as is a lot of places at the airport, but here it's quite egregious. Normally a double all american smash is $6.99 anywhere else. Here, it's over $10. Pretty much a 50% price increase for nothing different, I guess the "convenience" fee with eating at the airport. So while good burgers, but not worth the asking price. Also, this particular location, from times I've been, doesn't participate in any of Smashburgers deals or specials, sometimes not even getting new menu items.
  • DK
    Dheeraj Khanna
    Oct 9, 2025
    5.0
    Nigisti best shake
  • AT
    Alexander Taylor
    Sep 26, 2025
    5.0
    Service was fast and food was great.

Frequently Asked Questions About Smashburger

What type of food does Smashburger specialize in?

Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger at 4300 Glumack Dr., St. Paul?

Smashburger is open every day from 6:00 AM to 9:00 PM.