Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers found the prices to be excessively high, especially for airport food.
Service Speed
Numerous reviews highlighted slow service, with wait times often exceeding 20-30 minutes.
Food Quality
While some customers enjoyed the burgers and shakes, others reported issues with food quality, including overcooked items and stale buns.
Customer Service
Customer service was frequently criticized, with reports of rude staff and poor handling of orders.
Ordering Process
The kiosk ordering system was problematic, with many customers experiencing issues and preferring to order at the counter.
TS
Tate Stearns
Nov 15, 2025
5.0
Very friendly and helpful staff. Thanks very much!
PM
Paul Mileski
Nov 7, 2025
3.0
If you're up burger junkie like me, then you probably need to stop here. This is a great burger place. Right about on par with five guys, maybe a little better even. Ordering from a kiosk is fast and straightforward, and that's great. However the prep time could be better. Now, I know that any smashburger employee would say that it takes time to hand pat and cook a burger. Fine. But we live in the modern age here, and airports are a high traffic location. I think they could do better. Also none of the employees were in much of a hurry. I know, I know.... I can hear it now.... What am I? Some type of slave driver? No, I'm just a customer. And if your employees don't work quickly enough, then you probably need to hire some new ones with more energy.
All in all, I'm glad I stopped there. And I had a delicious Burger. Therefore, I recommend it.
KS
Kyle Solmonson
Oct 14, 2025
1.0
Sadly overpriced, as is a lot of places at the airport, but here it's quite egregious. Normally a double all american smash is $6.99 anywhere else. Here, it's over $10. Pretty much a 50% price increase for nothing different, I guess the "convenience" fee with eating at the airport.
So while good burgers, but not worth the asking price. Also, this particular location, from times I've been, doesn't participate in any of Smashburgers deals or specials, sometimes not even getting new menu items.
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger at 4300 Glumack Dr., St. Paul?
Smashburger is open every day from 6:00 AM to 9:00 PM.
Does Smashburger offer online ordering or a mobile app?
Yes, you can order online or use the Smashburger app available on the Apple App Store to view the menu and place orders.
Is Smashburger family-friendly and do they have a children's menu?
Yes, Smashburger welcomes families and offers a children's menu to accommodate younger guests.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian dishes as part of their menu offerings.
Is Smashburger accessible for people with disabilities?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms.
What payment methods does Smashburger accept?
Smashburger accepts credit cards, debit cards, and mobile NFC payments; it does not require cash only payments.
Are there any nearby coffee shops where customers can get a drink before or after visiting Smashburger?
Yes, nearby Starbucks offers coffee and can be a great spot for a drink before or after your visit to Smashburger.
How can travelers make use of nearby transportation when visiting Smashburger at Minneapolis-St. Paul Airport area?
Customers can use the Metro Transit Terminal 1 - Lindbergh Station for convenient public transportation access near Smashburger, making it easy for travelers to visit.
What other dining options are near Smashburger for those looking for variety?
Nearby dining options include Einstein Bros Bagels, Godfathers Pizza, Delta Lounge Minneapolis, and Buffalo Wild Wings for a variety of cuisines and atmospheres.